Clinical Support Assistant

Posted:
8/5/2024, 5:00:00 PM

Location(s):
Minneapolis, Minnesota, United States ⋅ Minnesota, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Number of Job Openings Available:

1

Date Posted:

August 06, 2024

Department:

31002915 AHCI PBC Minneapolis

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

SEIU-4-Abbott Northwestern Residual Workers

Weekend Rotation:

None

Job Summary:

The Clinical Support Assistant provides support to providers and the care teams by performing routine administrative and clinical tasks.

Key Position Details:

This position chart preps for all breast imaging procedures. The duties also include exam room turnover and cross support to the Surgical and Medical Oncology areas.

  • 1.0 FTE (80 hours per two-week pay period)
  • 8-hour, day shifts
  • No weekends
  • Union represented position

Job Description:

Principle Responsibilities

  • Manage medical records of patients.
    • Collaborate effectively and appropriately with inside/outside referral sources to assure timely completion of chart compilation including but not limited to documents, imaging, and pathology.
    • Provide outside facilities and clinics with pertinent health information requested in a timely fashion according to HIPAA regulations.
  • Perform clerical duties within the department.
    • Respond and process phone/verbal/email requests in a professional and timely manner, ensuring that all are complete.
    • Provide excellent, quality customer service.
  • Prepare examination rooms for procedure.
    • Stock supplies.
  • Assist in clinical areas.
    • Maintain inventory of supplies.
    • Other duties as assigned.


Job Requirements

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
  • 0 to 2 years Excellian/Epic experience preferred
  • 0 to 2 years Medical, clinical or hospital clerical/office experience preferred
  • 0 to 2 years Medical terminology preferred


Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently