Claims Specialist

Posted:
7/11/2024, 5:00:00 PM

Location(s):
Kowloon, Hong Kong, China ⋅ Hong Kong, China

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Responsibilities:

- Manage and process life medical claims efficiently and accurately

- Support the pre-approval and cashless claims process, ensuring timely and efficient service

- Handle complex claims and provide resolutions

- Communicate with health provider, agent and internal stakeholders to facilitate claims processing

- Ensure compliance with company policies and regulatory requirements

- Prepare and analyze claims data to identify trends and areas for improvement

- Provide training and support to junior staff

Requirement:

- Bachelor's degree in a relevant field or equivalent experience

- 3-5 years of relevant experience in life medical claims processing

- Good understanding of medical claims processes

- Strong knowledge of medical terminology and medical insurance practices

- Excellent communication and interpersonal skills

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Claims - Life & Disability

Posting End Date:

29/09/2024