At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

Dow has an exciting opportunity for a Latin America Relocation Program Specialist, located in Sao Paulo (Brazil)

About you and this role - What you would do in this role:

In this role, you will enable a best-in-class employee experience through exceptional relocation subject matter expertise, consultation, and service delivery in partnership with external vendors. This role is an escalation point to provide specialist expertise to triage and resolve cases within the tiered service delivery model. Requires working knowledge and experience in the Relocation discipline and receives a moderate level of guidance and direction. You will actively support and often lead process optimization and improvement efforts for the region while partnering with the Global Talent Mobility and Relocation Program Owner on metrics, design of new programs, policies, and procedures to ensure effective implementation and delivery.  You will leverage end to end process documentation, procedures, work instructions, Knowledge Base and Case Management content to resolve inquiries and deliver against relocation programs influencing change to those processes where needed.

Responsibilities:

• Oversee regional delivery of relocation programs for duration of international assignments, serving as the SME for related moves in support of HR Partners, People Leaders, Assignees, and various HR Solutions disciplines engaged in E2E relocation processes

• Serve as lead specialist in assigned region with autonomy to administer programs within global framework provided by the Global Talent Mobility and Relocation Program Owner and enables two-way dialog with vendors, other regional Relocation Specialists and Relocation Analyst to drive best-in-class service and Employee Experience 

• Supports program development to improve the employee experience, balanced with function and geographic specific needs and drivers.

• Provide regional oversight through facilitation of regional meetings with vendor (Graebel) to discuss current/upcoming cases, and ensure global processes are consistently applied

• Meet regularly with HR Solutions Leads in other disciplines to ensure up and downstream business processes are actively managed for best possible EX and drives areas for improvement

• Work with Global Talent Mobility and Relocation Team to identify, prioritize and drive project implementation, supporting and/or leading sub-tracks of global and regional process improvements

• Provide regional expertise, consultation, and escalation management for HR Partners/Leaders for domestic and international relocation programs

Qualifications:

• A Bachelor's Degree.

• 3 years of relevant working experience.

• English language – speaking, writing, and reading at an advanced/fluent level. Most meetings in the Relocation area of this role are conducted in English so this requires comfort and ability to express opinions/effectively participate.

• Demonstrates a strong focus on ethics and compliance.

• Ability to interact and communicate effectively across levels of the organization and with external service providers.

• Shows responsibility, confidentiality and maturity for handling sensitive information.

• Capable of conducting difficult conversations and working in situations where there is resistance from leaders/employees.

Preferred skills:

• Previous experience in other HR disciplines.

• Project management experience.

• Proven history working in a global team – able to think, lead and collaborate across multiple cultures

• Able to think and collaborate beyond siloes and possesses an end-to-end mindset with and Employee Experience focus

• Biased toward continuous improvement, value creation and an owner mentality

• Track record with supporting continuous improvement efforts

• Process and detail oriented, strong problem resolution skills and work process execution

Important notes: 

• The benefits package is tied to the position level, according to the local Benefits policies and aligned to market practices. When applying for a position at a different level, be aware that it may impact your benefits eligibility. You can check Latin America benefits policies on Service Now. 

• This position is under the Hybrid+ work arrangement. When applying, please be aware that if your current work arrangement is different, there may be impacts on your work arrangement, in case you are the selected candidate for the position. For more details, access the article [KB0042109] available on ServiceNow.

• Domestic relocation support is not available for this position.

• International relocation is not available for this position.

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.