Job Title:                     Information Systems Technician (IT Tech)

Location:                     Pinnacle Bank Arena

Department:              Operations

Reports To:                 Technology Supervisor

FLSA Status:               PT Hourly, Non-Exempt                                                       

Summary

ASM Global, the leader in privately managed public assembly facilities, has excellent and immediate openings for IT Technicians at ASM Global.

Under general supervision of the Technology Manager, you will be working in an IT & AV environment like few others.  

This is a challenging and fast paced Industry where no two days are the same.  You will be exposed to a unique blend of the IT and AV worlds, along with enjoying a variety of Concerts/Sporting Events/Misc. Events.

Essential Duties

Includes the following. Other duties may be assigned:

• Assist with Repair/Inventory of all Network Equipment including PCs & Laptops/Peripherals/Servers/Switches.
• Assist with basic graphic design in Adobe Photoshop/Canva
• Provide Help Desk Support for Windows versions, MS Office versions, Outlook365 and a variety of other programs.
• Provide assistance in Window Server 2016/2019/2022/2025 Management.
• Work with IT/AV related Software/Hardware.  VITEC EZTV Signage Director Software, DMPs and 300+ TVs.
• Work with PBA WiFi Networks.  200+ AP Software/Hardware.
• Work with Scoreboard/Ribbon Board Daktronics/Analog Way Software/Hardware. 
• Work with Musco Sports Lighting and Sound Software/Hardware, along with AV Managers as needed.
• Update and maintain Allo VoIP Phone Systems.
• Work extended and/or irregular hours including nights, Holidays and weekends, as needed.
• Maintain attitude of “do whatever it takes”

Skills Required

Position requires ability to:

• Demonstrable proper knowledge and technique in the use and maintenance of Desktop and Laptop computers.

• Demonstrable proper knowledge and technique in the use of Microsoft Windows Software, Microsoft Office Products, Basic Routing and Networking (Cisco), Basic Server Maintenance and Cabling.
• Cisco Managed Switch Programming a plus.
• Demonstrable proper knowledge and use of all procedures, techniques, machines, materials, equipment and tools used in technical construction and maintenance.
• Possess knowledge and experience in industry terminology, event-related services, facility capabilities and technical requirements for the types of events anticipated at the facility.
• Possess an understanding of facility’s electrical, mechanical and other systems.
• Maintain an effective working relationship with clients, employees, exhibitors, patron and others encountered in the course of employment.
• Read and comprehend blueprints, drawings and other related materials.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Meet physical demands of job, which entail climbing, lifting and carrying.
• Be licensed and insured to operate a motor vehicle in the United States.
• Remain flexible and adjust to situations as they occur.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Education and/or Experience

Bachelor’s degree from an accredited four-year college or university and two years related experience and/or training – or an equivalent combination of education or experience.

Applicants that need reasonable accommodation to complete the application process may contact (402) 904-5632.

ASM Global participates in E-Verify. ASM Global is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities and protected veterans to apply.  VEVRAA/Federal Contractor.