Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : TIBCO Administration
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the TIBCO Administration system or application. Dedicated to quality, you will use exceptional communication skills to keep our world-class systems running smoothly. You will accurately define client issues and interpret and design resolutions based on deep product knowledge. Your typical day will involve providing technical support to clients, troubleshooting issues, and ensuring the smooth functioning of the TIBCO Administration system or application. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide technical support to clients, resolving their issues efficiently. - Troubleshoot and debug TIBCO Administration system or application problems. - Collaborate with cross-functional teams to identify and resolve complex technical issues. - Ensure the smooth functioning of the TIBCO Administration system or application. - Stay updated with the latest industry trends and advancements in TIBCO Administration. - Continuously improve product knowledge and technical skills to provide better support. Professional & Technical Skills: - Must To Have Skills: Proficiency in TIBCO Administration. - Strong understanding of system administration and troubleshooting. - Experience in diagnosing and resolving technical issues. - Knowledge of TIBCO Administration best practices and industry standards. - Familiarity with monitoring tools and techniques for system performance optimization. Additional Information: - The candidate should have a minimum of 2 years of experience in TIBCO Administration. - This position is based at our Bengaluru office. - A 15 years full-time education is required.

15 years full time education

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