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Position Summary

Join Fortune 7 CVS Health as a Sr Software Development Engineer for SRE, Observability & Monitoring to lead our organization's efforts to develop and drive the strategic vision in establishing the SRE functions for Extracare Loyalty division. You will play a critical role in shaping the direction of SRE practices within the company, working collaboratively with cross-functional teams to drive transformative outcomes, best practices and building a center of excellence. As needed, you will successfully manage both full-time employees and contracted resources to help execute IT project work within the organization at CVS Health. You will ensure that project initiatives and guidelines meet both internal and client requirements and are delivered on-time and on budget. In this role, you will lead a cross functional development team in the various phases of the SDLC for several projects that will range in size and complexity. You will also be responsible for engaging with various software vendors that support a series of applications that are critical to the overall Specialty Application. This role will also be responsible for the stability of the applications to maintain the corporate goals of system up-time.

In this position you will

• Drive IT systems reliability for customer experience, and implement strategic initiatives such as SRE, Automation, etc., to improve systems availability
• Collaborate with cross-functional teams, including engineering and infrastructure teams to align SRE goals with business objectives
• Lead the Enablement, Adoption and SRE Center of Excellence (COE) efforts and serve as a technical authority in SRE but not limited to system architecture, reliability, scalability, and performance optimization
• Lead the efforts to establish and maintain SRE best practices, Observability architecture, incident management, monitoring, alerting, and automation
• Promote a culture of automation within the SRE team and drive the implementation of automation tools, and processes to streamline operations and improve system reliability
• Build monitoring alerts, dashboards & Monitor infrastructure/Application using SRE tools, such as AppDynamics, Dynatrace, Splunk, etc, to provide visibility into system health and performance
• Conduct post-incident analyses to identify root causes and implement preventive measures to avoid future incidents
• Work closely with infrastructure teams to plan and implement capacity upgrades and optimizations, and security teams to implement robust SRE security practices
• Monitor and analyze system performance, identifying bottlenecks and areas for improvement
• Implement optimizations to enhance system performance and scalability
• Maintain comprehensive documentation of systems, procedures, and best practices
• Foster a culture of knowledge sharing and mentorship within the SRE team
• Ensure that SRE practices adhere to industry standards and regulatory requirements

Required Qualifications

• 5+ years of experience with designing/developing APIs using the Java/Spring Boot framework, Containerization technologies (Docker, Kubernetes) and private and/or public cloud such as Azure (preferred) or GCP
• 5+ years of experience in a senior SRE/Observability role and well versed in SRE principles, SRE Metrics, Observability, Monitoring and Automation
• 1+ years of experience with OpenTelemetry (OTEL) standards and at least one of the Observability & Monitoring LGTM platforms such as Loki, Grafana, Tempo, Managed Prometheus
• Experience in developing and maintaining APIs using the Java/Spring Boot framework
• Experience in implementing and improving SRE metrics in complex and distributed environments
• Experience with APM and Logging tools such as AppDynamics & Splunk

Preferred Qualifications

• Experience with Anomaly detection in Observability Engineering leveraging AIOps & Machine Learning technologies
• Experience with DORA metrics and automating deployments for entire CI/CD pipeline using DevSecOps tools
• Knowledge of IT Security and compliance, operations and network services, and application development
• Strong communication and collaboration skills, with the ability to work effectively with onshore/offshore teams
• Experience with Java Frameworks (Spring, Spring Boot, Hibernate, Struts)
• Experience with Splunk Query/dashboard
• Experience in Tomcat/Apache, Oracle, SQL tuning
• Teradata DB, Product knowledge/experience

Education

• Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)

Pay Range

The typical pay range for this role is:

$101,970.00 - $203,940.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 09/12/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.