At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

What you will do

• Creates and integrates solutions and services.

• Diagnose and resolve hardware errors.

• Directs or recommends enhancements for system performance, reliability, scalability, and capacity.

• Leads the configuration of hardware and software solutions.

• Leads and develops multi-platform converged enterprise standards.

• Models and provides solutions targeted to meet existing, enhanced, and new platform solutions for business, customer, and infrastructure services.

• Subject matter expert in multiple hardware and software platforms.

• Leads advanced knowledge sharing and recommendations for system hardware/software solutions, telecommunication protocols, configurations, security, network protocols, and services.

• Develops new solutions and integrated service offerings to meet large-scale or enterprise projects or service requirements.

• Provides senior technical leadership representing various hardware platforms and software configurations in cross-functional team.

• Troubleshoots, resolves, and recommends improvement for systems, network, and security problems at an advanced level across multiple/converged technology solutions, services, and platforms.

• Creates, directs, and leads technical team efforts for performance improvement, expansion, and procedures across multiple/converged services and platforms.

• Authors and provides input for multiple and converged systems and services, system documentation, procedures, and processes. Coordinates the maintenance and modification of systems. For multiple and converged systems and services will lead or provide guidance for advanced technical support.

• Develops and performs capacity and resource planning to optimize and expand existing network systems.

Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- At least 5 years of experience within a total information technology (IT) environment
- At least 10 years of experience with the design, development and support of technology infrastructure

• Experience maintaining Stratus VOS

• Strong Knowledge of Application Resource Incorporated Log & Alert Management System.

• Ability to participate in on-call rotation.

• Understanding and capability to review performance and capacity metrics and to configure for optimum processing.

• Experience in financial transaction processing environment. 

• Application Development experience required.

• Working experience in: Mainframe software and utilities, Hardware installation and support, Software installation/support, Storage hardware, Contingency and disaster recovery

• Hands on experience in Systems programming, System and technical integration, IT architecture, Configuration management

• Strong knowledge of IT standards, procedures, policy, System software infrastructure, Performance measures and tuning

• Subject matter expert in: Technical troubleshooting

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. 

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $102,340.00 - $120,400.00 - $132,440.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.