Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

As a Systems Analyst III, you will participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation, and modification of automated systems. This position also defines training requirements, assists with automated systems training, and recommends solutions to enhance system functionality.  

A caregiver in this position works Days +Calls, from 8:00am—5:00pm.  

Epic certification strongly preferred.

Responsibilities:

• Supports and designs department project assignments and small system implementation.

• Provides input to solution development efforts.

• Completes assignments as directed.

• Maintains schedules.

• Tracks information system resources for assigned projects.

• Reports on project time-lines and documents performance.

• Develops work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.

• Maintains project task plans, documentation and communications.

• Other duties as assigned.

Education:

• Associate's degree in Information Technology, Computer Science or related field.

• Bachelor’s degree preferred.

Certifications:

• Microsoft, CompTIA, or equivalent preferred.

• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date.

Complexity of Work:

• Strong analytical, critical thinking and communication skills are required.

• Excellent at problem solving and relationship building.

Work Experience:

• Minimum of five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position.

• Offset: High School diploma/GED and seven years of experience.

• Offset:  Bachelor’s degree and three years of experience.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.

• Ability to travel throughout the hospital system.

• Ability to operate a computer and other office equipment. 

• Ability to communicate and exchange accurate information.

• In some locations, ability to move up to 20 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.