Manager, Real Estate Operations

Posted:
1/2/2025, 8:17:06 AM

Location(s):
Anaheim, California, United States ⋅ California, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Operations & Logistics

Workplace Type:
On-site

A great experience starts with you!

Join our team to help create and develop the future of live entertainment and sports in Orange County!

Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.

Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.

Vision: We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects.  Our vibrant, rich collection of experiences will celebrate the diversity of our community.

Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold

Job Title:

Manager, Real Estate Operations

Pay Details:

The annual base salary range for this position in California is $124,000 to $137,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.

The Manager, Real Estate Operations will play a critical administrative and coordination role within our real estate team, ensuring smooth processes, consistent standards, and clear reporting across multiple leasing and operational workstreams. This role focuses on maintaining deal flow visibility, helping onboard and align third-party property management, coordinating document flow, and building effective reporting frameworks to keep senior leadership informed. By bringing structure, organization, and transparency to the team’s efforts, this individual will enhance efficiency, accountability, and strategic decision-making.

Responsibilities

Leasing and Tenant Improvement Process Management

  • Serve as a central point-of-contact for real estate operations initiatives, including restaurant and office leasing activities, from LOI through lease execution and TI preparation

  • Establish and refine standardized procedures, timelines, and checklists to guide team members through each stage of the tenant engagement and onboarding process

  • Work closely with internal stakeholders (leasing, legal, finance, development) to streamline workflows, improve document management, and ensure timely completion of deliverables

Third-Party Property Management Onboarding

  • Manage the administrative aspects of onboarding the third-party property manager, including creation and distribution of project plans, operational playbooks, and performance benchmarks

  • Develop clear communication protocols and reporting templates to keep property management activities aligned with ownership objectives and district standards

  • Track onboarding milestones and provide regular status updates to leadership, ensuring transparency and swift issue resolution

District-Wide Operational Guidelines & Standards

  • Assist in drafting, organizing, and maintaining district-wide operational guidelines and best practices to ensure consistency, efficiency, and quality control

  • Keep guidelines easily accessible, up-to-date, and clearly documented, facilitating smooth adoption by internal teams, third-party managers, and tenant representatives

  • Incorporate feedback and lessons learned into SOP refinements, ensuring continuous improvement of operational processes

Reporting & Visibility for Leadership

  • Develop and maintain a comprehensive operational reporting framework that provides leadership with a clear, concise, and reliable view of ongoing leasing activities, TI progress, and property management performance

  • Produce regular reports, dashboards, and summaries that track deal progression, highlight key milestones or issues, and present actionable insights

  • Utilize data analytics and project management tools to identify trends, bottlenecks, and opportunities for process improvements, communicating recommendations to leadership

Communication & Stakeholder Management

  • Act as a central point of contact for internal teams, ownership, tenants, and external partners regarding operational documentation, reporting standards, and process updates

  • Maintain organized and centralized files of LOIs, leases, meeting notes, schedules, and approvals to enhance transparency and reduce confusion or duplication of effort

  • Ensure that all communications are timely, accurate, and consistent with established branding and operational guidelines

Skills

  • Bachelor’s degree in Business Administration, Real Estate, Operations Management, or a related field

  • 5+ years of experience in real estate operations support, property management administration, or project coordination roles within mixed-use, commercial, or hospitality environments

  • Experience developing SOPs, process flow diagrams, and standardized reporting templates is strongly preferred

  • Familiarity with commercial leasing and property management processes, LOIs, lease documents, and tenant improvement frameworks—though direct construction management experience is not the focus

  • Proficiency in project management tools, data visualization software, and Microsoft Office Suite (Word, Excel, PowerPoint) is essential

  • Exceptional organizational skills, detail-oriented approach, and the ability to handle multiple priorities under tight deadlines

  • Strong written and verbal communication skills, capable of summarizing complex information into clear, actionable updates for leadership and team members

  • A proactive mindset, identifying areas for improvement and implementing solutions that enhance operational efficiency and clarity

  • High level of professionalism, with a track record of maintaining confidentiality and discretion

  • Able to adapt and thrive in a dynamic, evolving environment with phased deliveries and shifting priorities

Knowledge, Skills and Experience

Education - Bachelor's Degree

Experience Required – 5+ Years

This position is on-site.

JM2024

Company:

Anaheim Real Estate Partners, LLC

Our Commitment:

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws.  We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Thanks for your interest in becoming part of ocV!BE!