Director, Ad Policy Management - Walmart Connect

Who we are: 

The Director of Ad Policy is responsible for leading the development, implementation, and enforcement of our advertising policies to ensure compliance with legal regulations, industry standards and company values. This role involves close collaboration with cross-functional teams, including legal, marketing, product, and executive leadership to ensure that all advertising content is ethical, accurate, and aligned with the company’s strategic goals. 

As a -Director Ad Policy , you are responsible for implementing data-driven policy development and enforcement solutions across WMCs range of revenue products. You will be at the forefront of the most cutting-edge policy issues happening today, and you’ll need to ensure we’re equipped to execute.  You will lead a team that regularly reviews and updates policies to adapt to changing laws and market conditions. You will lead investigations into policy violations and oversee corrective action. You will oversee the training and implementation of policies internally and externally. In this role you will foster strong relationships with internal partners and serve as the primary point of contact for poicy matters. You must be an expert problem solver adept at crisis management, a collaborative and passionate teammate, and someone who can influence a cross-functional team with competing priorities. Perhaps most importantly, you must be able to thrive in an ever-changing environment where no two days are the same! 

Job description 

What you'll do: 

• Oversee the development and implementation of ad policies across all of WMC’s platforms and channels. 

• Work with legal and compliance team to stay ahead of risks, industry trends, and regulatory changes. Oversee Policy’s’ on-the-ground presence with stakeholders, educating them on policy enforcement 

• Create strategy and solutions to scale the enforcement of ads policies across revenue products 

• Oversee the training and communication programs designed to educate internal and external users of our policies 

• Build and maintain relationships with cross-functional teams, investigating policy enforcement gaps and identifying priorities for how to tackle 

• Become a product expert, providing proactive recommendations for how to reduce risk 

• Triage escalations, going deep into the weeds to troubleshoot root cause and impact, and then stepping back to provide succinct summaries and recommendations  

• Influence Product and Engineering on systems, tools, and logic to improve detection, associate effectiveness, or user/advertiser experience  

• Serve as an internal policy expert for internal and external customers, helping them achieve revenue goals in a safe environment 

•  Analyze data and translate it into actionable insights and business opportunities 

• Communicate fearlessly!  

Manager's Preferred Qualifications 

• 6+ years of experience in operations, policy, risk or compliance  with at least 3+ years in a leadership role 

• Exceptional leadership skills and ability to influence at senior levels  

• Ability to work productively in a fast moving, cross-functional, and at times ambiguous environment 

• Extremely detail-oriented with an ability and affinity for process creation  

• Excellent written and verbal communication skills 

• Focused, self-motivated, and proactive in building relationships and pursuing opportunities  

• Highly analytical and capable of using data to make decisions  

• Not afraid to roll up your sleeves to get the job done! Role will be both strategic and tactical