Job Title
Dual Credit Onboarding Specialist
Agency
East Texas A&M University
Department
Academic Foundations
Proposed Minimum Salary
Commensurate
Job Location
Commerce, Texas
Job Type
Staff
Job Description
INSTRUCTIONS TO APPLICANT:
During the application process the “My Experience” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents.
- Use the Upload button to add each document.
- You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
- All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
- Incomplete or improperly submitted applications may be excluded from consideration.
- Please do not withdraw your application in an attempt to upload a missing document, instead please email HR for help.
Please provide the following documents:
- Cover Letter
- Resume/CV
- Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
- Transcripts (Unofficial will be accepted with application. Official transcripts are required upon acceptance of verbal offer).
If transcripts are from an international institution, it is the responsibility of the prospective faculty member to have the transcripts translated and evaluated by an approved credential evaluator.
If you need assistance, please contact us at [email protected]
A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Texas A&M University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee.
In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.
SUMMARY:
The Dual Credit Onboarding Specialist supports the administration and coordination of East Texas A&M University’s post-secondary partnership programs, including Pride Prep, Early College, and Dual Credit initiatives, by providing specialized onboarding, academic advising, and enrollment services to students, families, and institutional partners. The specialist independently evaluates student eligibility, interprets university and state dual credit requirements, and advises students regarding enrollment pathways, academic planning, and program participation. This position serves as a key liaison between East Texas A&M University and dual credit partner schools to support program effectiveness, student success, and compliance with institutional and regulatory standards.
DUTIES & RESPONSIBILITIES:
- Coordinate and administer onboarding and enrollment processes for dual credit and post-secondary partnership programs, including Pride Prep, Early College, and Dual Credit initiatives.
- Interpret and apply university policies, state regulations, and program guidelines related to admissions, eligibility, enrollment, registration, add/drop, withdrawal, and academic standing for dual credit students.
- Review, evaluate, and analyze student records, transcripts, TSI documentation, and related academic materials to determine program eligibility, identify enrollment barriers, and recommend appropriate enrollment pathways and next steps.
- Review student academic, scholarship, and billing information before advising for an accurate account of the student’s history and factors that may contribute to the present concern.
- Provide academic advising and individualized guidance to students and families regarding course selection, program participation, academic requirements, and transition planning to post-secondary education.
- Serve as a primary point of contact for assigned school district partners, students, and families regarding onboarding, enrollment, and academic advising matters.
- Collaborate with Assistant Director(s) and campus partners to develop, improve, and implement operational processes and student support practices that enhance program effectiveness and service delivery.
- Facilitate application workshops, advising sessions, registration events, and outreach activities for prospective and continuing dual credit students and families.
- Utilize phone calls, text messaging, email, virtual platforms, and other communication methods to conduct proactive outreach and provide timely guidance and support, including occasional evening and off-hour communication as needed.
- Maintain and oversee accurate student records and documentation while ensuring compliance with university policies, FERPA requirements, state regulations, and applicable reporting standards.
- Monitor student onboarding and enrollment activity to identify trends, resolve issues, and recommend process improvements that support operational efficiency and student success.
MINIMUM REQUIREMENTS:
- Education: Bachelor’s degree in applicable field or equivalent combination of education and experience.
- Experience / Knowledge / Skills: One year of related experience. Strong interpersonal and communication skills, particularly in one-on-one engagement. Knowledge of word processing, spreadsheets, and database applications.
- Ability to: Demonstrate strong verbal and written communication skills, and collaborate with internal and external partners is required. Ability to manage multiple priorities in a fast-paced, high-volume environment while maintaining attention to detail and confidentiality. Ability to work beyond normal office hours and/or work on weekends. Ability to travel.
- Licensing/Professional Certifications: None
- Physical Requirements: None
PREFERRED EDUCATION / SKILLS/ EXPERIENCE:
- Higher education experience.
- Experience with Student Information Systems and CRM platforms.
- Experience in academic advising, student services, enrollment management, retention initiatives, or a related field preferred.
- Experience working in high-volume processing or customer service environments preferred.
- Bilingual Spanish
SUPERVISION OF OTHERS:
May assist to supervise graduate assistants or student workers.
WHY WORK AT EAST TEXAS A&M UNIVERSITY?
Competitive Benefits & Work-Life Balance:
Career Growth & Development:
- Access to cutting-edge research opportunities at a designated R2 Research Institution.
Academic Excellence:
- ETAMU is ranked among the top 30% in five online degree programs and offers national recognized academic programs.
- Over 140 degree programs, including nationally ranked online and graduate options.
- First accredited institution to offer a competency-based bachelor’s degree in criminal justice.
- Distance education offerings in Corsicana, Dallas, Frisco, McKinney, Mesquite, Bryan, and online.
State-of-the-Art Facilities:
- Work in advanced facilities such as the 113,470-square-foot Nursing and Health Sciences Building, featuring a state-of-the-art simulation hospital and a 1,300-acre agricultural research farm.
Vibrant Campus Life:
- Engage with over 95 student organizations and 14 NCAA Division I athletic teams, contributing to a thriving campus community.
Prime Location & Growth:
- Enjoy the benefits of working in rapidly growing regions, with abundant career opportunities at six locations across Dallas and Northeast Texas.
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All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.