JOB SUMMARY

Cresco Labs is seeking a Logistics Supervisor to join our Lakeland, FL facility. The Logistics Supervisor ensures timely delivery of customer orders, oversees distribution compliant to state regulations, and initiates rapid response to customer issues and schedule changes.  The Logistics Supervisor will ensure performance targets are achieved and that all distribution and logistics processes are running efficiently.  

CORE JOB DUTIES 

• Oversee outbound operations, including scheduling/route preparation and customer delivery 
• Coach and mentor agents and ensure the team is properly trained to adjust to any changes of state laws or Cresco policies 
• Accurately record and manifest all customer orders upon delivery 
• Maintain organization of manifest records in accordance with state regulations 
• Complies with federal, state, and local warehousing, material handling, and shipping guidelines. Enforces adherence to requirements, advising management on needed actions 
• Maintain metrics, reports, process documentation, customer service logs, or training and safety records 
• Safeguards logistics operations and contents by establishing and monitoring security procedures and protocols 
• Manage logistics and operating costs, drive cost-productivity savings 
• Initiate corrective actions in response to customer concerns 
• Required to fill in for Delivery Drivers to safely transport medication to dispensaries as necessary  

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• 1-3 years’ experience in logistics or inventory management  
• Demonstrated experience in either a manufacturing or customer service environment 
• Knowledge of developing and implementing SOPs 
• Proficiency in MS Office including Word, Excel, and PowerPoint 
• Experience leading or coaching a team, preferred 
• Experience with inventory control and reporting in a highly regulated industry, preferred 
• Safety management and surveillance skills, preferred 
• Must pass pre-employment drug screening and other necessary onboarding requirements with satisfactory results. 

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.