Are you looking for an amazing opportunity to build a market-leading product? The Product Manager is responsible for Customer Data management of CoCounsel, our chat-based generative AI (GenAI) assistant that works across all customer workflows. 

Our mission with CoCounsel is to create professional grade AI Assistant that transforms the way of work for professionals across Legal, Tax, Risk & Fraud, and Media. We want to create a trusted AI Assistant to whom customers can confidently delegate complex work by simply telling CoCounsel what they need to accomplish, and it will draw from its vast, common “pool” of capabilities across products to get the job done. 

As a Product Manager, you will own strategy & roadmap for CoCounsel customer data management with enhanced data privacy & security including seamless integrations with Document Management Systems. You will be responsible for creating scalable, secure and user centered customer data management solution, making this an ideal role for those who are seeking meaningful product ownership.

About the Role

In this opportunity, as a Product Manager, CoCounsel Customer Data Management you will:  

• Drive product vision, strategy by developing deep understanding of customer needs and market & technology trends for connecting CoCounsel experience to customer documents
• Craft a roadmap clearly translate customer challenges & opportunities into roadmap that aligns with CoCounsel and TR business goals.
• Oversee the entire product lifecycle, from ideation to execution, ensuring exceptional customer experiences and measurable business outcomes
• Partner with cross functional teams (technology, user experience design, marketing, sales, etc.) to execute the roadmap to deliver efficiently deliver high-value, innovative experiences
• Be the customer voice for the engineering teams, prioritizing the product backlog based on customer and business value, and using metrics to monitor and measure progress.
• Lead with leadership a feature/product ensuring its performance, reliability, and user delight.
• Clearly define and communicate the problem, opportunity, and envisioned solution to customers, cross-functional teams, and internal stakeholders.
• Collaborate with fellow product managers to create a unified CoCounsel experience across products.
• Identify and evaluate partnership opportunities to integrate with external document management systems

About You

Successful Product Manager candidates will exhibit and show the aspiration to further develop the following skills:

• 3+ years of Product Management experience 
• Able to analyze data and communicate with users to gather insights with ease, efficiency & comfortability
• Have curiosity and interest in learning more about Gen AI
• Experience building Enterprise SaaS products is a plus
• Experience working with Document Management Solution is a plus
• Legal understanding is a plus

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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.