Posted:
9/19/2024, 12:34:21 PM
Location(s):
Calgary, Alberta, Canada ⋅ Alberta, Canada
Experience Level(s):
Junior
Field(s):
Customer Success & Support
The Opportunity:
The Scheduler is responsible for the booking of shifts, the effective day to day business operations, providing reports on an ad-hoc basis and as requested. This role will establish continuous, innovative improvement of current services in order to provide an enhanced customer service experience.
Key Responsibilities:
• Schedule staff for the care departments and ensure all shifts are filled to meet business needs
• Prepare daily assignment sheets for departments
• General front desk coverage duties
• Record attendance and collect appropriate documentation from staff to support requests for shift exchanges, vacation, sick-leave or other leaves, etc
• Responsible for managing sick time, time & attendance records in Kronos
• Assist with Unit Clerk duties for relief coverage
• Maintain adequate inventory of medical supplies for the nursing department
• Provide administrative support to the leadership team as time allows
Qualifications:
• 2+ years’ experience in a scheduler or similar role is preferred
• A certificate or diploma in Office Administration or related field
• Preference will be given to those with experience working with Kronos
• Demonstrated analytical and problem solving skills, and ability to handle stressful situations
• Strong interpersonal skills with a warming, caring and approachable demeanor
• Strong MS Office Software’s skills required, particularly Excel and Word
• Excellent organizational and time management skills with the ability to work in a fast paced environment
If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!
Website: https://agecare.ca/
Headquarter Location: Calgary, Alberta, Canada
Employee Count: 1001-5000
Year Founded: 1998
IPO Status: Private
Industries: Elder Care ⋅ Health Care