Posted:
9/10/2024, 11:20:37 PM
Location(s):
Pennsylvania, United States ⋅ Philadelphia, Pennsylvania, United States
Experience Level(s):
Senior
Field(s):
Business & Strategy
Job Summary
Team Overview:Job Description
What You’ll Do:
Lead the overarching experience storytelling for the Comcast Business website.
Lead the development of strategic content plans in conjunction with product roadmaps.
Contribute to the team’s overall understanding of our products and user behavior, specifically from a narrative perspective.
Champion the Comcast Business brand, voice and tone across the website working in close partnership with the Marketing Communications and Brand teams.
Lead a team of UX copywriters in the strategic planning and delivery of day-to-day deliverables, including creative briefs, copydecks, content audits and site tagging.
Is hands on with writing and editing copy when needed.
Work with the legal team to ensure a smooth legal review process of copy and experiences.
Partner seamlessly with key stakeholders across marketing, sales, brand, legal, design, and product owners.
Ensure cohesion and consistency of quality across all deliverables.
Partner closely with experience designers to ensure a useable, easily understandable digital product that converts.
Partner closely with Thought Leadership content creators (both internal and at agencies) to ensure appropriate content is created for the website that satisfies the needs of our prospects and customers.
Conduct or manage site content audits or content inventories to assess the value, organization, and consistency of existing content.
Qualifications and Skills
5+ years direct people management experience in content design, content marketing, UX content strategy, or UX writing.
8+ years experience within content design, content marketing, UX content strategy, or UX writing.
A track record and passion for managing, mentoring, or helping content designers and copywriters grow in their field.
Strong systems thinking and the ability to apply content design across a larger ecosystem.
Experience in the creation, rollout, and adoption of modular content systems focused on personalization and segmentation needs.
The ability to develop and present narratives, create strong partnerships, and build support for the team.
Experience in optimizing website content for SEO.
Experience leading in complex, matrixed org structures at large, diverse organizations.
Outstanding writing and communication skills, and a sharp attention to detail.
Experience crafting and governing content standards, terminology, and UX writing efforts at a company with digital products.
Bachelor’s Degree or Equivalent.
Content Management System experience is a plus.
Excellent written and verbal communication skills.
Additional Request
Please provide a portfolio or examples of website or other writing samples in context of their final experience.
Employees at all levels are expected to:
Disclaimer:
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relative Work Experience
7-10 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Website: http://corporate.comcast.com/
Headquarter Location: Philadelphia, Pennsylvania, United States
Employee Count: 10001+
Year Founded: 1963
IPO Status: Public
Last Funding Type: Grant
Industries: Internet ⋅ Telecommunications ⋅ TV ⋅ Video ⋅ Web Hosting