GENERAL DUTIES & RESPONSIBILITIES
• Builds and provides direction and day-to-day operations to the PMO. Scope may include technical and/or non-technical programs for an FIS segment or division.
• Oversees and provides guidance to the personnel responsible for the organization’s portfolio of projects. Defines and develops project / program management best practices, processes and policy to ensure alignment with corporate strategy and goals.
• Partners with multi-departmental leadership and other stakeholders to locate opportunities and develop and prioritize projects according to relevant measurement criteria.
• Maintains the efficiency of important aspects of the project management process such as planning, scheduling and budget and risk assessment. Provides executive management with forecasts of available resources and program status.
• Supervises project and program managers to ensure all projects within the scope of the PMO are delivered within defined scope, quality, time, and cost requirements.
• Other related duties assigned as needed.

EDUCATION REQUIREMENTS
Bachelor’s degree in business administration or the equivalent combination of education, training, or work experience. Project Management Professional (PMP) certification or active pursuit of certification preferred.

GENERAL KNOWLEDGE, SKILLS & ABILITIES
• Extensive knowledge of project management standards, processes, procedures and guidelines
• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma
• Knowledge of financial services industry
• Knowledge of FIS products and services
• Advanced skill in use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum
• Demonstrated skill in managing project budgets and timelines
• Skill in use of negotiation techniques to reach agreement when viewpoints vary
• Excellent analysis, problem-solving, team, conflict management and time management skills
• Excellent verbal and written communication skills
• Ability to interact effectively with executives at both FIS and clients
• Ability to set clear expectations, manage team performance and build high morale among team members
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature

FIS JOB LEVEL DESCRIPTION
Senior management role. Manages, perhaps through subordinate managers/supervisors, project and program management employees from technical and/or non-technical disciplines with responsibility for results including costs, methods, timeframes, and quality. Involved in developing, modifying and executing company policies that affect immediate operations. Works on issues where analysis of situations or data requires an in-depth knowledge of organization objectives, implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results, and establishes and ensures adherence to budgets, schedules, work plans, and performance requirements. Regularly interacts with senior management or executive levels on matters concerning several functional areas and/or clients. Requires the ability to change the thinking of, or gain acceptance from others in sensitive situations without damage to the relationship. This level requires the ability to communicate with all levels of management. Typically requires ten or more years of experience managing large, high risk, highly complex projects that may have high corporate visibility or be strategic to the corporation and two or more years management responsibility.

Privacy Statement

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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