Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

We are guided by our five core values, that shape the way we work, every day: Improve Care, Deliver Results, Grow Together, Own It and Do What’s Right.

Change is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a People Advisor, and you’ll do the same

 

This role will be based in one of our Denmark Manufacturing sites and has been created to deliver Workforce Administration services to the Convatec enterprise as part of an international team of delivery experts. People Advisor will be responsible for the successful delivery of HR Operations services and have the opportunity to play a role in defining, improving, and supporting our new HR Operating Model.

Key Responsibilities:

• Support HR Operations processes, such as hirings, terminations, promotions, personal data changes, employment verifications, absences;

• Act as the first point of contact for supporting colleagues in resolving queries about HR Operations processes, their time and pay and reply to day-to-day HR related enquiries, triaged and referred to other teams and colleagues as necessary;

• Support other tasks locally in Denmark related to HR operations;

• Manage shared mailboxes for employees/Denmark Government requests;

• Support time management and payroll processes such as pay queries, time entry and approval, time off and absence requests;

• Play an active role in knowledge management, by reviewing, updating, publishing, retiring, and monitoring the use of published HR information (policies, user guides, knowledge articles etc.);

• Build and improve knowledge base to allow our colleagues to “self-serve” HR information;

• Participate in the drive for continuous improvement for the HR Operation processes and support the implementation of solutions when necessary;

• Support new implementation activities (eg.: projects, testing different scenarios and working instructions);

• Assist with internal communications/ relationships with relevant departments;

• Keep up to date with legislation and how it may affect Convatec as well as developments in payroll platform;

• Engage with other teams when interpretation and translation tasks are required.

Who will you be working with:

• You will be part of the Service Delivery Team and collaborate closely with other HR service teams:  Resources Information System (HRIS), HR Business Partners, Regional People Partners, IT provisioning and access, Finance, Managers and Employees.

Skills & Experience:  

• 3-5 years of experience in customer-facing and HR operations;

• Excellent computer skills, including MS 365 and MS Teams;

• Previous experience using HR systems and customer service tools (Workday, Service Now, Promark, SAP for Purchase Orders/Requisitions);

• Experience in international or shared services environment in a customer facing role, preferably in HR, with experience in supporting payroll and time management;

• Soft skills: strong communication, adaptability to different styles and levels, analytical mindset, customer focus, attention to detail;

• Appetite to problem solve and to contribute to the optimisation of processes and ways of working;

• Proactivity and an “own it” mindset;

• Proven experience in continuous improvement initiatives;

• Ability to thrive in an environment of ambiguity and change;

• A customer-first mindset to fit with our “forever caring” brand.

Languages

• High proficiency in English and Danish (Spoken, Written and Read).

Working conditions

• We support a hybrid working approach and you will be working 4 day/week in our Denmark Manufacturing site.

 

Our progress will give you countless opportunities to move forward too. Seek out new challenges, and you’ll find them. Stretch your thinking, and you’ll find new ways to make an impact. And if you embrace the opportunity to drive your own growth, you could go further, and achieve more, than ever before.

This is a big step forward.

This is work that’ll move you.

#LI-SF1 

#LI-Hybrid

 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!