Service Delivery Ops Associate Manager

Posted:
10/8/2024, 9:22:11 AM

Location(s):
Karnataka, India ⋅ Bengaluru, Karnataka, India

Experience Level(s):
Expert or higher ⋅ Mid Level ⋅ Senior

Field(s):
Operations & Logistics

Skill required: IX Intelligent Capital Project Operations - Low Carbon Grid Capital Projects
Designation: Service Delivery Ops Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Collaborate with the procurement team to understand the project requirements, schedules, and critical milestones for material and equipment delivery. • Liaise with suppliers to obtain accurate and up-to-date information on the status of orders, including manufacturing progress, inspections, and delivery schedules. • Act as a first escalation point to address suppliers issues identifying potential solutions, routing enquires to the right level within the suppliers’ organizations and potentially further escalating within the client organization • Monitor and track the overall progress of orders and all relevant aspects, ensuring adherence to specified timelines and identifying potential delays or issues. • Act proactively to assure identification and proper advance planning for all oversize/overweight/dangerous goods shipment. Investment project management and control capabilities related to grid assets to enable the energy transition (e.g. transmission interconnections).
What are we looking for? • Collaborate with the procurement team to understand the project requirements, schedules, and critical milestones for material and equipment delivery. • Liaise with suppliers to obtain accurate and up-to-date information on the status of orders, including manufacturing progress, inspections, and delivery schedules. • Act as a first escalation point to address suppliers issues identifying potential solutions, routing enquires to the right level within the suppliers’ organizations and potentially further escalating within the client organization • Monitor and track the overall progress of orders and all relevant aspects, ensuring adherence to specified timelines and identifying potential delays or issues. • Act proactively to assure identification and proper advance planning for all oversize/overweight/dangerous goods shipment. • Coordinate an onshore/offshore team of expeditors to ensure the smooth and correct execution of services in compliance with Clients’ requirement and contractual obligations. • Communicate regularly with suppliers to address any challenges, expedite critical items, and provide updates to the procurement team. • Coordinate with Client’s logistic team and logistics providers to arrange transportation Bachelor s degree in Engineering, Logistics, Supply Chain Management, Business Administration, or a related field. • Experience (6+ years) in expediting, shipping, logistics coordination, or a similar role, preferably within the Oil & Gas industry or EPC contractors. • Knowledge of shipping and logistics processes, including transportation coordination, customs clearance, and documentation requirements. • Familiarity with shipping terms and Incoterms, such as FCA, FOB, CIF, AGWWP, Low bed trailer, LCL, Groupage, etc. • Familiarity with main requirements of oversize/overweight/dangerous cargos • Understanding of procurement principles and practices within the Oil & Gas industry is preferable. • Proficiency in using MS Office Suite (Excel, Word, PowerPoint) and other relevant software or tools for expediting and shipping coordination. • Strong attention to detail and organizational skills to manage multiple expediting and shipping activities simultaneously. • Excellent communication and interpersonal skills to collaborate effectively with suppliers, logistics providers, and internal stakeholders. • Problem-solving abilities to identify and address potential delays, bottlenecks
Roles and Responsibilities: Collaborate with the procurement team to understand the project requirements, schedules, & critical milestones for material & equipment delivery.Liaise with suppliers to obtain accurate & up-to-date information on the status of orders, including manufacturing progress, inspections, & delivery schedules.Act as a first escalation point to address suppliers issues identifying potential solutions, routing enquires to the right level within the suppliers’ organizations & potentially further escalating within the client organization Monitor & track the overall progress of orders & all relevant aspects, ensuring adherence to specified timelines & identifying potential delays or issues.Act proactively to assure identification & proper advance planning for all oversize/overweight/dangerous goods shipment.Coordinate an onshore/offshore team of expeditors to ensure the smooth & correct execution of services in compliance with Clients’ requirement & contractual obligations.Communicate regularly with suppliers to address any challenges, expedite critical items, & provide updates to the procurement team.Coordinate with Client’s logistic team & logistics providers to arrange transportation, shipping, & delivery of procured items, ensuring compliance with project timelines & requirements.Verify shipping documentation, including invoices, packing lists, shipping instructions, & customs clearance documentation, to ensure accuracy & completeness.Support Logistic team & Logistic operators while dealing with customs brokers to facilitate the smooth clearance of goods through customs & manage any related documentation or regulatory requirements.Maintain organized & up-to-date records of expediting & shipping activities, including order status, shipping documentation, & correspondence with suppliers & logistics providers.Provide regular updates on the status of expediting & shipping activities to the procurement team & project stakeholders.Collaborate closely with the procurement team to resolve any issues or discrepancies related to deliveries, invoicing, or quality concerns.Identify & communicate potential risks or bottlenecks in the expediting & shipping process, proposing mitigation strategies to ensure timely & efficient delivery.Stay updated on industry best practices, regulations, & compliance requirements related to shipping & logistics in the Oil & Gas sector.

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

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