With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Responsibilities:

• Perform account management functions for assigned service accounts collaborating with underwriting, claims, policy holders and brokers.  Focus on reducing loss potential while developing healthy account relationships to drive account retention and partnership.
• Complete on-site and remote surveys to assess an account’s operations, exposures, and hazard mitigation strategies to help Arch underwriting best identify and retain profitable business. 
• Generate and review required reports and recommendations. Meet reporting deadlines in accordance with departmental performance objectives.
• Manage workload with use of 3rd parties as needed to accomplish assigned work by the deadlines of underwriters and department.  This includes ensuring the quality of work provided by the 3rd parties. 
• Assist Arch and clients with ongoing and specific projects. Support technical training presentations for internal and external clients as required/appropriate.
• Strong analytical and decision skills.  Ability to utilize tools/software to create and modify documents as well as data analysis for account and book improvement.

What You'll Bring to the Role:

• Minimum 10 years of risk control experience with both account management and site/field surveys.  Solid knowledge base and professional experience in the following areas: property, general liability, products liability, workers compensation, auto, and excess.  
• Bachelor's Degree in an engineering or safety related field with relevant insurance industry experience taken into consideration.  Industry designations appreciated but not required.
• Knowledge of NFPA, FM, OSHA, DOT and other relevant standards and best practices.
• Demonstrated knowledge of Microsoft Office Suite applications.
• Phenomenal verbal and written communication skills and business acumen.
• Continued learning and application of new concepts to your role.   

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.