Senior Manager, Supply Chain Management - Fulfillment & Reverse Logistics

Posted:
10/10/2024, 5:00:00 PM

Location(s):
Bentonville, Arkansas, United States ⋅ Arkansas, United States

Experience Level(s):
Senior

Field(s):
Operations & Logistics

Position Summary...

What you'll do...

Sam's Club is dedicated to optimizing our supply chain operations and ensuring seamless merchandise flow. As a Senior Manager in Supply Chain Management, you will ensure the network is optimized for the Member by focusing on our Fulfillment Centers and Reverse Logistics.

In this role, you will be part of a team that is held accountable for the Sam’s Fulfillment Center business. This role will integrate the Sam's eCommerce Business and Walmart Fulfillment & Reverse Logistics operations to ensure Sam’s strategic vision is planned and executed, key operational metrics are exceeded, and the network is optimized for the Member.

What you'll do:

Strategy Support

  • Strategy Initiatives & Transformation Portfolio: Partner with Walmart Operations teams to implement Strategic Initiatives and Transformation Portfolio activities related to improving the Member Experience, optimizing Inventory Flow, and driving Fulfillment Center & Reverse Logistics operations improvements.
  • Network Planning: Provide input and perform analysis during all Fulfillment and Reverse Logistics network planning activities to ensure objectives are completed, including ensuring Sam’s growth ambitions are accounted for in the future landscape.
  • Annual Operating Plan (AOP) and Long-Range Planning (LRP): Support AOP and LRP strategic planning for Fulfillment Centers & Reverse Logistics P&L’s, controlling costs and ensuring resources are effectively used to drive year-over-year efficiencies.

Run the Business

  • Key Operational Metrics: Work directly with Walmart Operations teams to achieve and optimize key operational metrics specific to improving member service, flow of eCommerce merchandise, and efficient use of assets. 
  • Business Reviews: Prepare weekly & monthly business review materials and brief key leaders for all “Run the Business” meetings, ensuring opportunities have detailed bridges and resolution/mitigation plans.
  • Point of Contact (POC): Act as the Fulfillment & Reverse Logistics POC for the Sam’s business and key partners, including the eCommerce team, Member Advocacy, Last Mile Transportation, Merchandising Operations, Reporting & Analytics, and Finance.
  • Member Advocacy: Partner with Walmart Operations teams to ensure Member Experience is held in the highest regard.  Research, resolve and/or “reverse tour” NPS feedback, social listening and member advocacy issues.

Optimization

  • KPI Analysis: Analyze KPIs against plan and provide updates on escalations related to Member Experience, Inventory Flow, and critical operations metrics.
  • Opportunity Identification: Partner with Walmart Operations teams and Sam’s Business Teams (eCommerce, Member Advocacy, Merchandising Operations) to identify and implement optimization opportunities.
  • Execution: Lead the execution of Fulfillment & Reverse Logistics optimization initiatives supporting the Sam’s business related to Member Experience, Inventory Flow, and operational improvements.
  • Feedback and Planning: Support preparation of Transformation portfolio meetings, business led initiatives, and optimization discussions.

What you'll bring:

  • 5+ years’ experience in eCommerce Fulfillment Operations, or related area. Extensive experience in supply chain management or a related field.
  • Strong analytical skills, project management skills, and the ability to streamline processes.
  • Excellent communication and relationship management skills.
  • Experience in driving process improvements and cost reductions.
  • Proven track record of building and maintaining strong relationships with stakeholders
  • A scrappy start-up mentality and ability to dive in and move with speed

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks:

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Who We Are:

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, operating nearly 600 clubs in the US and more than 200 internationally. By offering affordable, wholesale merchandise to members, you’ll help make saving simple for families and small business owners. Yes, we are a division of the Fortune #1 company, Walmart, Inc. and you’ll quickly find that we’re a company that wants you to feel comfortable bringing your whole self to work. A career at Sam’s Club is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our clubs. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor’s degree in Logistics, Supply Chain, Business, or related field and 4 years’ experience in logistics, distribution, transportation, or related
area OR 6 years’ experience in logistics, distribution, transportation, or related area.
2 years’ experience with advanced functionality of Microsoft Office.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Dispatch, Fleet Management, Network Analysis, Retail Logistics Operations

Masters: Business, Masters: Logistics, Masters: Supply Chain

Project Management - Project Management Professional - Certification, Six Sigma - Certification

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Walmart

Website: http://www.walmart.com/

Headquarter Location: Bentonville, Arkansas, United States

Employee Count: 10001+

Year Founded: 1962

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: E-Commerce ⋅ Grocery ⋅ Retail ⋅ Retail Technology ⋅ Shopping