Premier Deliver Manager (PDM)

Posted:
10/23/2024, 5:04:56 PM

Location(s):
Amsterdam, North Holland, Netherlands ⋅ North Holland, Netherlands

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!  

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.  We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive. Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East. 
 
The Premier Deliver Manager (PDM) Is a designated senior support professional who works in partnership with customers and the Extreme Global Technical Assistance Center (GTAC) to deliver enhanced support. The PDM is the primary customer advocate and relationship manager. They maintain knowledge of case escalations as cases are assigned and routed through the product support teams. For critical situations, they will facilitate activities to achieve quicker resolutions, providing communication updates to all involved parties. The PDM will have responsibility for multiple accounts. 
 
Extreme Networks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, pregnancy, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Extreme Networks

Website: http://www.extremenetworks.com/

Headquarter Location: San Jose, California, United States

Employee Count: 1001-5000

Year Founded: 1996

IPO Status: Public

Last Funding Type: Series B

Industries: Communication Hardware ⋅ Computer ⋅ Information Technology ⋅ Internet of Things ⋅ Network Hardware