Senior Global Disciplinary Delivery Specialist Lead

Posted:
9/23/2024, 10:43:28 AM

Location(s):
Florida, United States ⋅ Jacksonville, Florida, United States

Experience Level(s):
Senior

Field(s):
People & HR

The Senior Global Disciplinary Delivery Specialist Lead applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or functions. Requires analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Excellent communication and professional diplomacy skills are required. Regularly assumes informal/formal leadership role within team. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. This role is to assist in providing a broad range of HR services as it relates to disciplinary actions and accountability frameworks within Citi, globally.

Responsibilities:

  • Senior Specialist for assigned region
  • Assesses history to determine if elevated discipline is appropriate
  • Partner with assigned compliance and surveillance groups to provide direct HR support as it relates to employee discipline
  • Ensure compliance standards are applied consistently across global taxonomies and regions.
  • Assist in the triage, assignment, and disciplinary actions aligned to the Accountability Framework.
  • Resolve employee disciplinary matters, liaising with the Human Resources Generalists, Advisors, and business managers
  • Assist with delivering materials and resources to managers regarding policies and  corrective actions
  • Responsible for monitoring and reporting activities for the larger HRPS organization as it relates to QAQC standards
  • Delivers subject matter expertise 
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • Excellent team player with proven interpersonal and communication skills with employees at all levels. Proven customer service skills. Sense of ownership and self-starter. Ability to fully utilize technology resources including ServiceNow and Workday, strong experience with data and analytical tools such as Microsoft Excel
  • 3-5 years of experience in a professional Human Resources environment
  • Fluency in English/Spanish/Portuguese required


Education:

  • Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Human Resources

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Job Family:

HR Advisors & Generalist

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$62,620.00 - $87,380.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Sep 30, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting

Citi

Website: https://www.citigroup.com/

Headquarter Location: New York, New York, United States

Employee Count: 10001+

Year Founded: 1812

Last Funding Type: Post-IPO Equity

Industries: Banking ⋅ Credit Cards ⋅ Financial Services ⋅ Wealth Management