Posted:
9/25/2024, 11:12:41 AM
Location(s):
Wildschönau, Tyrol, Austria ⋅ Tyrol, Austria
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Software Engineering
Workplace Type:
Remote
Leidos has an immediate need for a Senior ServiceNow Administrator to join our team supporting the DoD High Performance Computing Modernization Program (DoD HPCMP). This person is responsible for supporting the design, development, and continuous improvement of enterprise Service Management solutions in ServiceNow. The successful candidate will collaborate with the existing internal ServiceNow team (and customers) following industry standards with day to day activities and development projects. Development efforts will include (but are not limited to) custom portal pages, modules, application development, API and software integrations, customized web pages, user interface policies, scripts, etc., as well as administration of ServiceNow to include upgrades, updates, etc. as needed.
This is a remote / virtual / work from home position that can be accomplished from anywhere in the continental US; requires high speed internet connection to work effectively.
Security Clearance Requirement:
• Must currently possess an active SECRET clearance.
• Able to travel occasionally (up to 10 percent)
Essential duties of this position include:
• Maintains technical expertise relevant industry standards and best practices in
ServiceNow.
• Ensures the logical and systematic conversion of product requirements into systems
solutions that acknowledge technical, schedule, and cost constraints.
• Develops creative technical solutions to complex problems.
• Work is performed based on documented Project Implementation Plans.
• Exercises judgment in methods, techniques and evaluation criteria for obtaining results.
• Applies technical expertise and knowledge of other related disciplines.
• Familiar with Agile development processes.
Required Education, Experience, & Skills :
• Typically a Bachelor’s Degree and 6 years work experience or equivalent experience
• 2+ years of professional experience in design, development and/or Administration in
ServiceNow
• Fundamental understanding of ServiceNow platform capabilities:
• Experience implementing best-practices and procedures
• Working knowledge of ServiceNow components such as Change Management, Service
Catalog, Problem Management, Incident Management, CMDB, Asset Management,
Knowledge Management, etc.
• Ability to provide ServiceNow customization and configuration including but not limited
to: scripting, workflow administration, report setup, module customization, data imports
and third-party software integration.
• Strong interpersonal and communication skills
• Ability to work independently and multi-task effectively
Desired Qualifications:
• Certified ServiceNow Administrator
• Certified ServiceNow Developer
• Experience integrating API services with scripts/code to create customer facing
solutions.
• System integration experience using web services and other web-based
technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Website: https://www.leidos.com/
Headquarter Location: Reston, Virginia, United States
Employee Count: 10001+
Year Founded: 1969
IPO Status: Public
Industries: Computer ⋅ Government ⋅ Information Services ⋅ Information Technology ⋅ National Security ⋅ Software