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Senior Engineer – DevOps

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Position Summary   

​​GEICO is seeking an experienced Senior Engineer with a passion for building high performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement.

Position Description  

Our Senior Engineer is a key member of the engineering staff working across the organization to provide a friction-less experience to our customers and maintain the highest standards of protection and availability. Our team thrives and succeeds in delivering high quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between and passionate about applying DevOps concepts daily in their role as a DevOps engineer with strong infrastructure knowledge on Azure DevOps, Kubernetes, PowerShell, provisioning / deployment automation, and development knowledge on .NET and ASP .NET.

Position Responsibilities  

​​As a Senior Engineer, you will:  

• ​Scope, design, and build scalable, resilient distributed systems  

• ​Build product definition and leverage your technical skills to drive towards the right solution  

• ​Lead in design sessions and code reviews with peers to elevate the quality of engineering across the organization  

• ​Define, create, and support reusable application components/patterns from a business and technology perspective  

• Utilize programming languages like Python, C# or other object-oriented languages, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services

• ​Utilize developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication) to perform advanced-level Mobile/Web/UI design, implementation, and maintenance activities under minimal direction  

• Work with Cloud managed partner team and GEICO teams on day-to-day activities to support GEICO Claims operations

• Support and work with multiple partner and internal teams with the firewall requests, including providing guidance on requests and connection validations

• Employ continuous delivery patterns and collaboratively work with developers to achieve successful continuous delivery solutions

• Establish and employ continuous integration practices and tools

• Build resilient services for extending and improving DevOps capabilities

• Engage in cross-functional collaboration throughout the entire software lifecycle

• Support triage calls at a tier 2 level with good technical problem solving, analytical skills, and logical thinking to provide resolutions to a diverse range of complex issues

• Provide 24/7 operations support for production, other critical environments, DevOps multi-tasking and with clear communication skills

• Collaborate, support, and work with managed cloud vendor

• Coordinate with GEICO teams to support daily operations, releases, and disaster recovery exercises

• Maintain and test on a regular basis our DRP / multi-regions high-availability systems.

• Provide operational support on Commercial services portfolio and troubleshoot across multiple applications (L3 and  higher)

• Represent the team and provide excellent 24x7 support on an on-call rotational basis

• Determine systems software design requirements, ensure system/applications improvements are successfully implemented and monitored for better efficiency

• Mentor other engineers   

• ​Consistently share best practices and improve processes within and across teams  

Qualifications  

• ​Experience with design and development of ALM features

• Development and Management EAP

• Advanced PowerShell scripting skills

• In-depth knowledge of CS data structures and algorithms

• Advanced understanding of monitoring concepts and tooling Experience with continuous delivery and infrastructure as code

• Advanced programming experience within the .NET framework. Including C#, Visual Studio, SQL Server, ASP.NET, MVC, Web API, and REST

• Proven understanding of microservices oriented architecture and extensible REST APIs

• Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication)

• Experience managing user Access, Service management on VM, upgrade patches, and change configuration are preferred

• Ability to understand System design architecture topology diagrams

• Knowledge of on CI/CD pipelines to streamline software development and deployment

• Experience architecting and designing new and current systems

• Advanced understanding of DevOps concepts including Azure DevOps framework and tools

• Experience and knowledge with Enterprise Cloud platforms, enterprise data center technologies including storage platforms, networks, security infrastructure

• Experience in security protocols and products: Understanding of Active Directory, Windows Authentication, SAML, OAuth  

• Experience working as an Infrastructure, Middleware, DevOps engineer on Linux, Windows Operating Systems

• Knowledge on DNS resolution, subnet masking, firewall concepts, and processes

• Experience with software tools such as Microsoft ADO, SharePoint, PowerBI, Helix, Confluence or similar

• Advanced hands-on experience creating Grafana operational dashboards.  Data visualization using Grafana is required

• Experience in application monitoring and performance assessments using tools such as Dynatrace, Sentry, Grafana, Loki, or similar

• Experience with data visualization tools

• Experience with Automation scripting

• Hands-on experience with one or more of the following: Python, PowerShell, Linux Shell, Ansible, Puppet  

• Knowledge on SQL queries, Java, and .NET is required

• Ability to work independently with minimal supervision

• Excellent Communication skills

• Strong problem-solving ability

• Ability to excel in a fast-paced environment

Experience ​  

• 5+ years of proven experience in Cloud DevOps, especially on Azure environments & its offerings (PaaS, SaaS or IaaS), Kubernetes, Functions, Webapps, Network, Load balancing, Firewall and DNS.

• 5+ years of proven experience in PowerShell scripting.

• 5+ years of proven experience working with monitoring tools such as Splunk, Dynatrace and Application Insights.

• 5+ years of proven experience in Production support, incident triaging, Root Cause Analysis and on-call duties

• 4+ years of experience with building automation with Terraform.

• 3+ years of proven experience with build and release automation products (e.g. TFS, VSTS , Git, Jenkins)

• 3+ years of proven experience with Infrastructure as Code technologies (e.g. Terraform, ARM templates, CloudFormation)

• 4+ years of professional software development experience within the .NET framework (C# including object-oriented design)

• 3+ years of experience with architecture and design

• 4+ years of experience with AWS, GCP, Azure, or another cloud service

• 2+ years of experience in open-source frameworks

• Understanding of Cloud APIs and Cloud technologies with some .NET & C# programing experience.

• Understanding of OWASP and security best practices

Education  

• Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience   

 

GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.

 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.