Position:  Food & Beverage Worker

Department:  Food & Beverage

Reports To:  Food & Beverage Manager

FLSA Status:  Hourly, Part-Time

Summary

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Food & Beverage Worker at Cabarrus Arena & Events Center.  This is a hands-on position assisting in the setup, event day operations, and closing of catering and concessions events.

Essential Duties and Responsibilities – Catering

• Attend pre-event service briefing
• Follow instructions for each event as given by the Food & Beverage Manager/Supervisor
• Assist with preparation, setup, and teardown of room and equipment for catering    events
• Assist with gathering, setup, and teardown of banquet equipment to include flatware, china, glassware, and serving pieces needed for each event
• Prepare tables with place settings
• Assist with preparing garnishes, beverages, condiments, and breads
• Provide friendly and courteous service to guests during catered meals
• Follow service standards, procedures, and guidelines
• Remain at assigned station and perform duties as assigned for each event
• Report any customer concerns to the Food & Beverage Manager/Supervisor
• Restock buffet items during catering service
• Clear plates, utensils, and service items from tables
• Clean and return serving pieces to proper storage
• Adhere to grooming standards and uniform requirements
• Maintain ASM Global rules and policies as well as local health and sanitation requirements
• Perform other duties as assigned

Essential Duties and Responsibilities – Concessions

• Maintain ASM Global rules and policies as well as local health and sanitation requirements
• Maintain a sanitary and safe work area
• Maintain inventory and supplies as assigned locations
• Setup, cleaning, and teardown of concession stands/carts
• Basic concessions food preparation
• Interact with customers and clients in a pleasant and professional manner
• Serve customers food and drinks in a timely manner
• Handles cash and credit card payments
• Maintain accurate cash handling, sales, and inventory records
• Perform other duties as assigned

Supervisory Responsibilities           

There are no supervisory responsibilities for this position.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience          

• One (1) year of work experience in service-oriented environment is preferred      

Skills and Abilities       

• Ability to get along well with others
• Basic knowledge of food and beverage service
• Basic math ability to accurately count inventory and money
• Simple food preparation
• Positive attitude
• Ability to receive and carry out instructions in a timely manner
• Positive, customer service-oriented attitude
• Attention to detail

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; to occasionally lift up to 30 pounds to the waist. This position may require work inside or outside of the building, as needed by events.

Hours of Work and Travel Requirements

• 10-20 hours per week on average
• Irregular hours including early mornings, late evenings, weekends and holidays as determined by event schedule
• Extended hours may be required, as determined by event schedule
• Out of town and overnight travel is not required

Note:
The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.