Optimize project success by balancing resources with both business and individual growth goals. Effectively and efficiently manage resource supply and demand to staff projects with the necessary capabilities and expertise. 

As a Scheduling Lead, you will cultivate and maintain relationships among business partners and be accountable for internal customer satisfaction. Acting as the primary point of contact (PoC) for your assigned business area, you will work with, but not limited to, the following various parties to successfully manage resource supply and demand: client-facing employees, Sales, Practices Leads, HR Partners, Schedulers from other regions, and fellow Scheduling Leads. Additionally, you will lead a virtual team of Schedulers in designated locations by providing guidance on best practices, ensuring they understand and maintain optimized staffing processes.  

Key responsibilities: 

• Match Consultant Expertise with Projects: Align consultants' skills and career goals with project needs, ensuring the right fit for each assignment.

• Stakeholder Management & Resource Planning: Work closely with leaders to forecast and meet resource demands, setting clear expectations on availability and supporting opportunity development.

• Maintain and Report Scheduling Data: Ensure scheduling data is accurate and up to date, generating insightful reports.

• Monitor and Report Utilization: Track and report on historical, current, and forecasted utilization, chargeability, and availability. Review and reconcile any gaps between forecasted resourcing and actual timesheets with Practice Leads.

• Enhance Scheduling Systems: Help drive improvements in scheduling processes and systems, integrating with finance and CRM tools for better efficiency.

• Support HR Initiatives: Assist in recruitment, training, and development efforts, contributing to broader HR initiatives.

• Coordinate Cross-Regional Assignments: Manage inter- and intra-region assignments, ensuring smooth transitions for consultants between engagements.

• Facilitate Resource Meetings and Reviews: Lead regular resource meetings, project inductions, and post-engagement reviews, documenting key discussions.

• Primary Point of Escalations: Act as the main point of contact for escalations, ensuring timely and effective resolution of issues.

• Leadership and Guidance: Provide management, support, mentorship, and growth opportunities for other schedulers within the business unit. Oversee team members by dividing responsibilities and supporting training initiatives for new hires. Contribute to area-level initiatives as required.

Educational Requirement:

• Bachelor's Degree

Skills and experiences:

• Maximum 6 years of experience in Project Management, Consulting, Recruiting, or HR

• 3 - 5 years of experience in people management

• Proven ability to balance stakeholder needs in a dynamic environment

• Strong knowledge of Microsoft technologies and MS Office suite

• Goal-driven with a sense of urgency and ownership

• Excellent organizational and multitasking skills

• Independent, decisive, and works well under pressure• Exceptional interpersonal and communication skills

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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