What you will do

- This skilled position involves the installation, programming, troubleshooting, configuring, commissioning, and servicing standalone and networked fire alarm systems and other related building system products at customer sites.

- Panel repair/reprogram, device replacement/repair, diagnosing and resolving low voltage circuit troubles and system testing.

- Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.

How you will do it

- Respond to customer service calls in a timely and efficient manner, troubleshoot and repair as needed

- Will be required to participate in after hours on call service program

- Communicate with central dispatch on current work order status and receive updates on outstanding customer issues

- Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational/product manuals

- Supervise and inspect the installation of equipment to meet customer and contract specifications

- Complete necessary certification courses on internal and external products used

- Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner

What we look for Required

- At least 10 years of documented experience in low voltage electrical systems, including Fire/Life Safety Systems

- High School Diploma or equivalent required

- NICET level III or higher in Fire Alarm Systems

- Experience in reading and interpreting blueprints, submittals, and operational/product manuals

- Experience with hand tools test equipment, multi-meter usage, digital analyzer and commissioning devices

- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

- Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

- Able to work flexible hours including weekends and after hours to meet customer requirements

- Participate in a service on call rotation

- Overnight travel may be required

- Demonstrate a high level of customer service

- Ability to lead & work well with team members

- Ability to adhere to, implement, and always follow safety guidelines and procedures

- Strong organizational skills, positive attitude, and an ability to learn quickly

- Possess a valid driver’s license and driving record that meets company requirements

- Able to pass a pre-employment background and drug test

- Able to obtain and retain any licenses that are required by National, State and Local codes

- Basic understanding of Network concepts and architectures.

Preferred

- Two-year Associates Degree in Electronics; Network; Computer Science or related field or ability to obtain in first year

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.