About the role:

Headway is looking for an experienced researcher to drive our provider experience to new heights. As the research lead for our provider group, you’ll help drive the foundational understanding of talk therapists and prescribers at Headway and have the opportunity to inform and influence key product and design decisions.  

You will:

• Work closely with product managers, engineers, and designers on evaluating and improving our product experience. 
• Partner across and beyond the product org with teams like clinical strategy to help drive a foundational understanding of mental health providers.
• Plan and execute both tactical and foundational UX research. 

You will love this role if you have:

• 5+ years of UX research experience with a portfolio of end-to-end projects.
• Proven track record of cross-functional collaboration with product, design, engineering, and data. 
• Great understanding of qualitative research methods.
• You are empathetic: you are eager to see the world from your users’ perspective.
• You're energized by ambiguity & a self-starter: you love to drive the direction of ambiguous projects.
• You are motivated by our mission. We are working to solve the biggest problems in mental health care today (access and affordability).

Compensation and Benefits:

• Salary information is based on a single salary target per role:
• The starting salary for Senior UX Researcher is $200,000. 

• Benefits offered include:
• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

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