• Architect, design, and maintain enterprise systems across cloud and on‑prem environments, with a focus on reliability, security, and scalability.
• Serve as a technical authority on mail protocols and routing, including SMTP, DMARC, DKIM, SPF, transport rules, message hygiene, and mail flow analysis.
• Lead and influence architectural decisions across Microsoft Azure and Microsoft 365 ecosystems.
• Act as a core member of the Technical Change Approval Board, providing expert review on change requests, risk assessments, and cross‑system impact analysis.
• Develop and enforce technical standards, documentation, and operating procedures.
• Support modernization and automation initiatives to improve operational efficiency.
• Partner with cross‑functional teams—including Security, Helpdesk, Tech Services, SaaS, and others—to ensure architectural alignment across the enterprise.
• Troubleshoot complex multi‑system issues with a methodical and data‑driven approach.
• Mentor engineers and contribute to long‑term capability building across the department.

• 10+ years of progressive experience in systems administration and end‑user support.
• Deep technical knowledge of email protocols, routing, and infrastructure, including:
  • SMTP, IMAP, POP
  • Transport routing and mail hygiene systems
  • Authentication frameworks such as SPF, DKIM, DMARC
• Strong experience with Microsoft Azure, including:
  • Identity & Access Management (Entra ID)
  • Infrastructure services (VMs, networking, storage)
  • Azure automation
• Extensive expertise in Microsoft 365 administration, including:
  • Exchange Online
  • Teams & SharePoint administration
  • Compliance, DLP, and tenant configuration
• Strong understanding of enterprise change management processes; experience reviewing, approving, or governing complex changes.
• PowerShell scripting, automation tools, or infrastructure‑as‑code platforms.
• Proven ability to lead cross‑disciplinary architecture discussions and drive consensus.
• Excellent documentation, communication, and stakeholder engagement skills.

Preferred Skills: 

• Backup platforms such as Rubrik (or comparable enterprise solutions).
• Virtualization technologies, ideally VMware vSphere, but equivalent platforms are also welcome.
• Experience in hybrid cloud or multi‑cloud architectures.
• Familiarity with security standards and compliance frameworks.
• Strong analytical thinking and root‑cause analysis abilities.
• Adaptability to rapidly evolving technology landscapes.
• Collaboration‑focused mindset and a willingness to guide others.