Senior Implementation Consultant

ONESOURCE is designed to provide tax software solutions for multinational corporations and accounting professionals. ONESOURCE solutions cover a broad range of taxes including Direct Tax Compliance and reporting, Indirect Tax determination and Compliance, Tax Planning and Workflow Management.

About The Role

• Client service through regular, direct contact with clients, by email, telephone and face-to-face, throughout the entire project life cycle.
• Performs technical or functional roles on medium to large international projects, led by a Manager, ONESOURCE Partner, or Customer.   
• Manages large size or large complexity (e.g. international) projects pertaining to the development and implementation of ONESOURCE products.
• Manage and execute implementation plans including managing project scope,
  directing staff resources (both internal and external), evaluating results, creating documentation of newly created processes and managing overall engagement. 
• Can scope out a project based on business requirements and achievable benefits
• Recommends optimal system configuration and business processes based on industry best practices.
• Able to effectively facilitate meetings with project sponsors (Customer and Partner)
• Identifies and develops upsell opportunities within assigned customer projects
• Mentors implementation specialists and implementation consultants.
• Strong commitment to customer excellence, must have minimal to no customer escalations for services issues.
• Can lead technology decisions and facilitate and articulate alternatives and direction to Customer’s IT and Business Management.

Key Relationships: 

• Work with partners on professional services engagements to configure and implement ONESOURCE Indirect Tax Determination, including integration with SAP, cross-training onto ONESOURCE Indirect Tax Compliance;
• Engage with other teams within Thomson Reuters as appropriate to deliver end-to-end indirect tax solutions, in particular assisting sales in business development.
• Liaise with colleagues to assist with pre-sales activities e.g. assisting with software demonstrations or scoping/assessing new opportunities.
• Work with colleagues in a matrix organisation, developing key internal relationships with peers across the organisation. 

About You

• Technical and Functional Expertise
  • Functionally proficient with ONESOURCE Indirect Tax Determination AND
  • Technically and/or functionally proficient with at least 2 calling system and its associated ONESOURCE connector:  Oracle, SAP, Microsoft, NetSuite, Workday, and others.
• Specialized Industry knowledge required:
  • Deep experience in Indirect Tax Law (e.g VAT, GST), Research or Consulting
• Project management skills and experience dealing with senior project leadership
• An understanding of end-to-end financial processes (i.e. OTC or PTP) and systems
• Excellent interpersonal and written communication skills and experience of working with clients and project teams
• Experience with process analysis, design, mapping and re-engineering
• Experience with process/software gap analysis and resolution
• Excellent organisational and analytical skills, with a methodical approach to work, problem solving and troubleshooting
• Must be creative, innovative, and flexible, with the ability to work in a matrix environment
• Must possess strong cross team/group/org collaboration skills; ability to foresee and to analyse project risks, develop risk management plan and mitigate subsequent issues 
• Must have high-powered analytical skills and the ability to understand concepts and situations that pass by many others  
• Must have excellent communication skills, strong project management skills, and demonstrated success in adult learning and training principles/skills
• Must have the ability to achieve objectives by successfully interacting and collaborating with:
  • Management level team members in ONESOURCE Engineering, Product Management, Customer Support, and Sales.
  • Management level resources at ONESOURCE Partners (KPMG, Deloitte, Accenture, Ryan, etc.)
• Proficiency in Microsoft Office

Desired Skills and Experience: 

• Have SAP background, with experience in one or more of the following areas: ABAP, FICO, SD or MM, and be skilled in troubleshooting and resolving SAP system issues
• Experience working with clients on similar consulting engagements
• Experience with integrating third party enterprise tax products (e.g. Sabrix, Taxware and/or Vertex)
• Experience of scoping and managing technology implementations including work/fee estimates, solution design, deliverables
• A working knowledge of Indirect Tax legislation, reporting requirements and processes

Education/ Certifications

• A degree or professional qualification in Tax or Accounting (e.g. ACA, ACCA, ATT, CTA);
• Project management qualification (e.g. PRINCE2 or PMP)

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What's in it For You?

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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