The IT Project Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Coordinates activities of the project team, identifies necessary resources and develops schedules to meet completion deadlines.
• Verifies project team adherence to control and risk implementations as well as standards and process changes.
• Determines scope and impact of project risks and issues; raises and resolves issues.
• Applies good understanding of concepts and procedures within own IT project leadership area to resolve issues.
• Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the IT project leadership area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning.
• Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 9 - 13 years of experience into technology domain
• 6+ years experience into large scale IT product / project management experience
• Extensive experience in managing IT projects using methodologies such as Agile, Scrum, and Waterfall
• Proficient in agile methodologies
• Demonstrated ability to prioritize the items that maximize business value while receiving requests from multiple stakeholders at the same times
• Possess excellent communication skills with the ability to engage stakeholders and team members to drive collaboration and alignment
• Excellent problem solving and decision-making skills
• In depth analytical skills with the ability to synthesize findings
• Successful track record of developing products within deadlines and commitments
• Demonstrated experience facilitating collaborative sessions, managing customer expectations, and ensuring work is aligned with the enterprise goals and objectives. 
• Expertise with agile tools suites including Atlassian, MS Teams or similar agile management tooling 
• Product Owner certifications

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Product Owner is the CEO of the product who is responsible to drive the product vision. Product owners need to understand the “Why?” behind the product development,” Who is it for?” and “what value?” does the product create for the business. Product Owners take the strategic and tactical decisions for the final product.  A product owner is empowered to take the product decision and need to be available for the team to clarify the requirements.

Responsibilities: 

• Own and develop the product / value stream vision which will be the north star for driving strategic outcomes for the Scrum Team(s) supported
• Inspire the team to deliver upon the goals
• Lead the product functional design process and create the product roadmap based upon an intimate knowledge of the users and technology
• Work in an agile environment by continuously reviewing the business needs, refining priorities, outlining milestones and deliverables, and identifying opportunities and risks
• Create features and functionalities which enable achievement of business goals by collaborating with stakeholders
• Create and own the product backlog prioritizing features which enable maximizing the business value
• Facilitate backlog decomposition sessions with the technology teams to clearly define requirements from a user perspective, inclusive of acceptance criteria breaking down large stories for the team to consume in one sprint
• Participate in the testing /review sessions and provide support for release
• Accept the work completed by the team prior to release to production
• Track and report product performance post-launch to evaluate / request future investment
• Create strong feedback loops by leading the agile events seeking continuous feedback from stakeholders and incorporate in the backlog to achieve the desired outcomes
• Develop the culture of using OKRs to ensure team members align on the purpose of the work and cascade feedback related to risk and dependencies
• Participate in Scrum events representing the Product, and alignment with the Product Manager vision

Qualifications 

• Bachelor’s degree or equivalent with customer centric mindset to focus on client needs
• 5+ years working in agile culture with 3+ years of relevant experience working as a Product Owner preferably in banking domain
• Demonstrated ability to prioritize the items that maximize business value while receiving requests from multiple stakeholders at the same times
• Possess excellent communication skills with the ability to engage stakeholders and team members to drive collaboration and alignment
• Excellent problem solving and decision-making skills
• In depth analytical skills with the ability to synthesize findings
• Successful track record of developing products within deadlines and commitments
• Demonstrated experience facilitating collaborative sessions, managing customer expectations, and ensuring work is aligned with the enterprise goals and objectives. 
• Expertise with agile tools suites including Atlassian, MS Teams or similar agile management tooling 
• Product Owner certifications

Preferred Qualifications 

• A passion for learning and a desire for personal growth, through self-study, formal classes, or on-the-job training
• Be an active leader in the product owner community

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Technology Project Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting