IT Systems Administrator

Posted:
11/27/2024, 2:29:59 AM

Location(s):
California, United States ⋅ San Francisco, California, United States

Experience Level(s):
Senior

Field(s):
IT & Security ⋅ Software Engineering

Workplace Type:
Remote

Responsibilities:
-Responsible for supporting and maintaining Slack and collaboration Rivian VW Technology Group workspaces
-Serve as a technical expert for the Rivian VW Technology Group, and custom slack applications while enforcing best practices and standards
-Have an in depth understanding of SaaS integrations
-Be a leader on tool usage, standard methodologies / frameworks and implementation
-Document technical solutions that align with enterprise objectives
-Ensure consistent performance and be a trusted support and escalation point for technical issues
-Provide scheduled and ad-hoc demos and trainings of all apps and workflows including custom apps and workflows
-Communicate and collaborate with external teams for support
-Monitor and help resolve Service Now escalations and queues
 
Qualifications:
-5+ years of experience with SaaS. 5+ years of experience with Slack.
-Ability to support 3rd party add-ons and integrations
-Slack Admin or Slack Developer certifications highly preferred
-Process oriented mindset. Experience in the enablement of enterprise-level processes using tools such as Slack workflows, forms, APPs and APIs.
-Experience configuring and supporting integrations using development tools such as Python, PowerShell, Java Script and Postman
-Experience with custom Slack Bot and Slack apps development preferred
-Conceptual practice and understanding of SDLC, ITIL and Agile frameworks
-Technical understanding of common networking terms and tools
-Ability to work independently with minimal guidance in a rapidly changing environment
-Ability to manage multiple clients and deliverables at any given time through effective time-management and planning
-Strong executive presence, facilitation skills, attention to quality and detail, and a collaborative attitude

Kett Engineering Corporation

Website: https://www.ketteng.com/

Headquarter Location: Chandler, Arizona, United States

Employee Count: 1001-5000

Year Founded: 1953

IPO Status: Private

Industries: Automotive ⋅ Industrial Engineering ⋅ Professional Services