Posted:
8/13/2024, 10:06:37 AM
Location(s):
Wyoming, United States ⋅ District of Columbia, United States ⋅ Pennsylvania, United States ⋅ Connecticut, United States ⋅ Nevada, United States ⋅ Washington, District of Columbia, United States ⋅ Texas, United States ⋅ Wisconsin, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Operations & Logistics
Workplace Type:
Remote
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Responsibilities
Results-oriented Senior Director, Sales Strategy and Operations to play a key role in driving our field organization and shaping our go-to-market strategy (GTM).
This leader will be responsible for developing and executing long-term GTM goals, optimizing sales operations for efficiency, and leveraging data analytics to inform strategic decision-making across the organization.
You will be a strategic partner to the Chief Commercial Officer (CCO) and lead key functions of our field organization while collaborating closely with marketing and other key support functions throughout the organization.
Translate facts and data into actionable root cause identification/insight generation.
Drives commensurate, focused execution to influence intended business results.
Oversees the execution of go-to-market commercial plan in conjunction with our Brand Strategy Team.
Develop and implement promotional strategy that propels sales and independent consultant recruiting results; delivers optimal ROI.
Create buy-in from cross departmental teams by connecting the dots between Sprinklr’s commercial plan and execution.
Demonstrate the ability to influence field and marketing communication strategy while enabling subject matter experts to execute against a clear, aligned strategy.
Partner with key commercial and noncommercial teams to ensure that operating plans are in place to deliver key customer and sales objectives.
Establish best practices for Sprinklr’s unique sales strategy and implement across all sales channels.
Ensure keen focus of the GTM team - delivering plans that align resources to our largest opportunities and activations that drive material results.
Act as a trusted advisor to the CCO and senior leadership on GTM and sales strategy, providing insights and action plans that drive key results
Forecast Accuracy
Cross functional Accountability
Qualifications & Operating income Competencies for Success:
Drive vision and purpose
Financial Acumen
Strategic Mindset
Customer Empathy.
Bachelor's degree in business or related field.
10+ years total sales experience, minimum 5 years' experience in a strategic leadership position leading a commercial sales organization.
5+ years' experience translating data into meaningful insights to influence sales strategy.
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Compensation Range
$146,000 - $195,000 - $244,000The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.
US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
Website: https://swayvc.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 11-50
Year Founded: 2013
Industries: Finance ⋅ Financial Services ⋅ Venture Capital