Provide general support and ensure the efficient and smooth day-to-day operation of our Sales, TO and QA.

CANDIDATE PROFILE

Preferred Education and Experience

• Bachelor's degree in related major;
• Experience in Sales and Marketing in a medium to large Company 

Required Qualifications

• Proficiency in reading and writing English and Chinese

Willing To:

• Work in contact with the general public using strong communication and customer service skills
• Demonstrate openness to adapt to different cultural contexts based on location
• Must be willing to be flexible across shifts as required by business needs

JOB SPECIFIC TASKS

1.     Assisting the sales manager and Assistance Director of Sales & Marketing Operation in making sure that all employees (Sales manager/s, TO, SE, QA & Admin) are doing the job correctly.

2.     Updating daily and weekly sales numbers, SMS Score in the greenroom & Sales back office.

3.     Updating monthly last 9 periods number in the line order.

4.     Organizing monthly POS, SMS and TO working for ONE-ON-ONE.

5.     Preparing monthly ONE-ON-ONE folders for sales manager & TO.

6.     Keeping track of all sales results on a daily, weekly and monthly basis, and reporting issues to the sales managers.

7.     Effective communication within the Sales department and multi-department colleagues.

8.     Coordinate and prepare meetings and trainings (including meeting room set up with relevant documents and ready other materials, snacks and beverages when needed), performance appraisals, schedules, customer service surveys and tasks across groups to meet department needs.

9.     Attending “What’s going on” meeting, daily sales meeting and daily TO meeting.

10.  Manage TO, SE, QA schedules.  Including leave management (Annual leave, Public holiday leave, sick leave, special leave, etc.) from request form to approval/feedback and update in the system.

11.  Preparing New SE induction, training, distribution of work kit, manuals and other materials.

12.  Liaison with sales team members with HR dept. (Passport, Work permit, Business card and …etc.)

13.  Liaison with team members personal things related to housing, transportation, flight tickets, insurances, other documentation, utilities management and other issues.

14.  Report and follow up qualification on team and individual SPIFFs to sales manager’s, Assistance Director of Sales & Marketing Operation & Project Director’s review, comment and/or approval and deliver approved payment instruction to Finance dept.

15.  Organizing and scheduling appointments between sales managers and multi-department colleagues.

16.  Coordinate events and communicate schedules in sales team.

17.  Collecting Three Reasons Form.

18.  Produce expense reports.

19. Manage Direct Sales Handover Process

20. Coordinate event, assist with all request to accommodate the Sales process.

21. Perform other duties as requested by management.

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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.