Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Overview of the Department

The function forms part of Japanese Corporate Department (JCD) and is responsible to develop and maintain Japanese customer base, and to gain profits through promotion of MUFG products and services within the risk framework of the bank.

Main Purpose of the Role 

• Responsible for JCD customer relationships.
• Responsible for the execution administrative tasks in order to support the Department Head (DH) and Relationship Managers (RM) and Associate Relationship Managers (ARM) of Japanese Corporate Department (JCD) while ensuring and providing (internal) customer service in line with agreed procedures and service standards.
• To own FLOD and support administrative tasks involving KYC (Know-Your-Customer) including sanction monitoring follow up, 4 eye checks and other regulatory required tasks.
• The first point of contact for both internal and external colleagues and clients.

Key Responsibilities

• To conduct direct communication, execute the administrative tasks related to JCD clients.
• To conduct KYC, sanction monitoring and other regulatory required tasks.
• To ensure timely processing of reporting requirements.
• To respond to a wide range of client enquiries by phone and/or email, resolving issues satisfactorily, referring matters to colleagues as appropriate.
• To execute a variety of tasks and/or instructions given by DH in respect of business expansion of all MUFG group. To improve the productivity of JCD and/or other divisions of Paris Branch, in order to contribute the increase in Net Operating Profit.
• To collaborate with other JCD members in order to meet the target and other team requirements, by harmonizing with the whole team members in JCD. Conduct communication with other departments.
• To contribute to the completion of the team’s workload.
• To ensure compliance with the Bank’s rules, policies, procedures and guidelines together with all relevant regulatory and statutory requirements.

Work Experience

• A significant experience (at least 3 years) in a similar job.

Skills and Experience

Functional / Technical Competencies:

• The function requires in depth knowledge of the (intra-) divisional workflows and processes, of the products offered by our Front Office and of the applicable internal and external legislation.
• The function also requires knowledge and understanding/experience of/with the bank's business, policies, rules and guidelines.
• PC skills: Windows, MS Excel (advanced skill preferred), MS Power Point, MS Word
• Financial analysing knowledge, data-processing
• Willingness to understanding MUFG strategies, regulations, manuals and culture
• Verbal and written communication skills in English are essential. French and Japanese languages preferred.

Education / Qualifications:

Essential

• Education at University level

Personal Requirements

• Personal alignment to MUFG Values
  • Integrity & Responsibility
  • Professionalism & Teamwork
  • Challenge ourselves to grow

• Personal alignment to EMEA Cultural Principles
  • Client Centric
  • People Focused
  • Listen Up, Speak Up
  • Innovate & Simplify
  • Own & Execute

• Excellent communication skills
• Results driven, with a strong sense of accountability
• A proactive, motivated approach.
• A structured and logical approach to work
• Excellent attention to detail and accuracy
• A calm approach, with the ability to perform well with tight deadlines
• Strong numerical skills
• Excellent Microsoft Office skills

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.