Executive, Crew Controller

Posted:
8/13/2024, 5:00:00 PM

Location(s):
Sepang, Malaysia

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics


Job Description

AirAsia X is seeking Operations Control Centre Crew Controller to join our lean and high performing Operations Control Centreteam. The OCC Crew Controller will supervise the crew rosters on a day to day basis to ensure correct crew complement and legality.

Responsibilities

  • Constantly strive for and challenge any threat to safe operations be that of company assets or staff.

  • Monitor crew rosters on a day to day basis to ensure correct crew complement and legality of operation.

  • Allocate duties to crew members in accordance to the applicable Flight Time Limitations (FTL) Scheme.

  • Manage if necessary all accommodation and transport requirements as booked by Crew Planning and amend any requirements on crew rosters.

  • Answering crew related enquiries.

  • Advising outstations of crew allocation changes etc. as appropriate.

  • Preparing the hotel booking where required for posting for ad-hoc crew to the outstations.

  • Replan based on day to day disruption ensuring legality of planned operation and proactive communication to crew affected

  • Escalate significant developing trends to the Crewing Duty Exec and Crewing Duty Manager

  • Monitor trends with regards to crew and NOC Group AOCs.

  • Provide daily reports to the NOC management team

  • Ensure working level handover and crew management with Advanced Crewing and Training Disruption teams.
     

Desired Skills & Experience

  • Ideally have 1 year of experience in an airline environment

  • High school education level as a minimum

  • Knowledge of FTL Schemes

  • Proficient in oral and written English

  • Proficient in Microsoft and Google software.

  • Familiarity with AIMs is an advantage.