What is Tools & Automation? Our mandate is clear: to enhance the user experience across our PMO tools through the integration of intelligent automation while mitigating existing manual interventions and pain points. Collaborating closely with O&T PMO teams, Enterprise Tool and Reporting team, and key functions, we are poised to deliver a transform experience this year. Our strategic focus revolves around several key projects and goals outlined for this year. We stand committed to driving innovation, fostering collaboration, and delivering tangible value to our esteemed organization. Together, we embark on a journey of transformation, poised to redefine excellence in the realm of tools and automation within our global financial firm. This is a process improvement team where we look for technology and solutions that are not yet explored by identifying and partnering with technology teams who can assist in onboarding and deployment.

The IT Project Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Coordinates activities of the project team, identifies necessary resources and develops schedules to meet completion deadlines.
• Verifies project team adherence to control and risk implementations as well as standards and process changes.
• Determines scope and impact of project risks and issues; raises and resolves issues.
• Applies good understanding of concepts and procedures within own IT project leadership area to resolve issues.
• Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the IT project leadership area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning.
• Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Work with team members to create useful reports and dashboards that provide insight, improve/automate processes, or otherwise add value to the team.
• Engage with TFS Org PMO stakeholders to gather and clarify business requirements and prioritize features. Lead internal sprint planning sessions and work with product owners to ensure alignment of spring goals.
• Participate in testing cycles and coordinate user acceptance testing from the TFS Org PMO perspective to ensure the solutions meet business objectives.
• Documentation: Develop and maintain technical documentation, including functional requirements and Workflows

Qualifications:

• 5  years experience in an IT project leadership role with commensurate people management experience.
• 3 years of relevant experience in Tableau driven dashboards and analytics.
• A solid understanding of SQL, relational database management system, data modeling, and normalization is preferred
• 2 years of experience with Excel (macros, pivot tables, etc.)
• Familiarity with sprint planning, backlog grooming and requirements management
• Knowledge of agile tools (i.e. JIRA, Azure DevOps) is a plus
• 3 years of relevant experience in developing and working Tableau driven dashboards, analytics preferred

Education:

• Bachelor's degree/University degree or equivalent working experience in a related field.

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Technology Project Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting