C13 – Business Senior Manager – Singapore
The Business Manager will report directly to the Business Execution Lead for the Wealth Deposits business. Deposits is a key part of the Wealth business, helping clients meet their banking and treasury management services needs across our global network. This role will be a critical leader within the Deposits Business Execution team and requires a strategic professional who can drive cross-functional projects and processes. This role will represent the Deposits team in Asia and provide connectivity to the global execution team. This role requires excellent communication skills to guide, influence, and drive outcomes as well as experience managing key business management processes and projects.
Responsibilities:
- Drive strategic projects globally from conception to completion based on the Deposit business’s key priorities. Partner directly with various groups within and outside of the Deposits team to analyze data and develop recommendations on high-priority strategic initiatives.
- Lead ongoing simplification initiatives (i.e. report simplification, etc.).
- Engage in cost management activities, such as validating spending and cost saving initiatives, monitoring savings initiatives and expenses, as well as monitoring consistency between financial information, productivity information and HR reports.
- Support the Technology Book of Work planning process across the Deposit team and monitor execution on an ongoing basis.
- Support key local initiatives in APAC.
- Support CEAM and process mapping activities globally for the Deposit team.
- Develop monthly metrics to monitor and measure impact of achievement to goals.
- Engage in monitoring and execution of regulatory and IA deliverables – identifying challenges early on and providing solutions cross-teams.
- Drive continuity of business and records management work for Deposits.
- Partner closely on Transformation and Consent Order related work within the team to ensure that issues are raised early, and progress is on track for delivery.
- Support the development of materials for Quarterly Business Reviews and strategy/financial updates.
- Manage ad-hoc requests from the central teams, functional partners, and the Head of Wealth Deposits and Balance Sheet.
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6-10 years of relevant experience in financial services
- Extremely organized, motivated and a self-starter
- Strategically minded with track record of execution excellence
- Knowledge of the Wealth business preferred
- Knowledge of key business management activities including headcount management, budgeting and financial acumen
- Hands-on orientation with the demonstrated ability to set up internal processes to communicate and resolve issues
- A critical and analytical thinker
- Able to engage with senior leaders clearly and concisely
- Ability to prioritize work and manage many tasks at once
- Can exercise independence of judgement and autonomy
- Passion for people and culture-related work
- Excellent communication skills required in order to communicate complex messages succinctly and influence a range of audiences
- Strong collaboration skills and ability to work well within a team
Education:
- Bachelor's degree/University degree or equivalent experience
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Job Family Group:
Business Strategy, Management & Administration
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Job Family:
Business Management
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Time Type:
Full time
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