Description:

Business Risk and Controls Senior Manager is responsible for supporting complex and critical disciplinary areas.  Requires a comprehensive understanding of multiple areas of Operational and Compliance Risk Management, specifically Technology Process Owner Governance and Business Architecture.  Generally accountable for support buildout and sustainable execution governance of Technology Process Ownership.  Excellent communication skills required in order to negotiate internally, often at a senior level.  Involved in short- to medium-term planning of actions and resources for own area.

Responsibilities:

• Oversees the application of operational risk policies, technology and tools, and governance of technology process ownership in-line with established Citi Enterprise Architecture Methodology (CEAM)
• Communicates key information with Process Owners/Delegates
• Drives timely resolution of change requests within the established SLAs.

• Supports Process Owners in the timely execution Process Owner responsibilities to include:
• Confirming their owned Process is up-to-date and accurately represented in the Business Process Taxonomy.
• Target State Process Models are accurate and complete.
• Application Function Mapping along with the Invest, Maintain, Decommission designations are accurate and complete.
• Current State Process Models, where developed, are accurate.
• Accuracy of Global Process MCA Profile (GPMP) creation, maintenance, and application to Assessment Units.
• Review any artifacts associated to their Process by Staff for accuracy of selected Process by Staff.
• The accuracy and completeness of the Process Intelligence for Processes under their ownership.
• Planning and taking action to reduce risk for Processes under their ownership.
• Remediate issues to comply with the Business Architecture Process Owner Change Management Procedure to include intake, updates, and managing approvals and attestations

Desired Skills:

• Experience in Internal Audit or Financial Control would be desirable with proven experience in governance role
• Excellent proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation).
• Exceptional organizational skills, with proven ability to successfully manage multiple, concurrent priorities.
• Demonstrated ability to influence a group of diverse stakeholders and drive accountability and ownership with key business partners and process owners.
• Excellent communication skills – verbal & written
• Knowledge of operational risk framework and processes and technology platforms
• Comfortable reaching and defending conclusions, self-starter and can operate with little guidance and oversight
• Excellent analytical and presentation skills
• Comfortable operating in a complex environment and managing multiple deliverables simultaneously
• Highly adept at reviewing information and identifying themes, trends, and potential issues 

Qualifications:

• 5+ years experience in audit, compliance, and Operational Risk is a must with emphasis on change management and establishing governance frameworks
• Ability to communicate, present, influence, and persuade to an executive-level audience
• Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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