Job Description Summary

The Red Hat Consulting team is looking for a Consultant to join us in Canberra, Australia. In this role, you will guide the on-site delivery and implementation of innovative Red Hat technology. You will focus on delivering quality work that results in a positive customer experience, while building broad and deep technical expertise in one or more of Red Hat's technologies. As a Consultant, you'll gain an understanding of our customers' infrastructure and business needs with a particular focus on Red Hat Infrastructure products such as RHEL, Ansible, Satellite, Security and authentication services, and make recommendations appropriate to their environment. 

You should be a motivated learner with great problem-solving skills and the ability to quickly pick up new and potentially complex concepts.

Primary Job Responsibilities

• As a member of a team or as an individual, assist with the delivery of Red Hat Consulting engagements to our internal and external customers

• Serve as a subject matter expert at the client site, addressing technical, developmental, or strategic IT needs

• Constantly learn about new technologies and apply those concepts to customer needs

• Produce quality results and provide support to more than one project in multiple industries and various types of projects

• Keep stakeholders updated on actual or potential issues that may affect project or company performance

• Manage problem identification, system architecture definition, and software specification, as well as the design, testing, and deployment of open source solutions

• Provide written project documentation that can be distributed within Red Hat and the client management team

• Adapt to changing customer requirements

• Serve as an ambassador of the company between the broader Red Hat and our customers

Required Skills

• Experience in a consulting or related role

• Experience with enterprise-wide deployments

• Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies

  • Ansible / Red Hat Ansible Automation Platform

  • Red Hat Satellite

  • Authentication services such as IdM/IPA

  • Virtualisation technologies

• Working knowledge of Linux Security Practices and tools to address common criteria

• Technical expertise demonstrated in your previous career opportunities

• Excellent written and verbal communication skills

• Exceptional analytical and problem-solving skills

• Ability to work with minimal supervision and as part of a team to solve problems and issues

• Red Hat Certified Engineer (RHCE), or willingness to pursue certification within 90 days

• Customer focus and an understanding of the value that our work brings to our customers

• Australian government security clearance required

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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