JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Mailroom and Facilities Support Specialist – JLL

What this job involves:

The Mailroom and Facilities Support Specialist plays a vital role in ensuring seamless operations across JLL's facilities. This hands-on position combines mail handling, package management, inventory control, and facility equipment maintenance to keep our workplace running smoothly. You'll be the reliable link between incoming materials and internal departments while maintaining accurate records and ensuring compliance with safety standards. Working collaboratively with various teams, you'll help create an efficient, organized work environment that supports JLL's commitment to operational excellence.

What your day-to-day will look like:

Receive, sort, process, and deliver all incoming and outgoing mail, packages, and accountable items using tracking systems to ensure accurate documentation and timely distribution to departments throughout the facility.

Handle pallets and packages with proper lifting techniques, inspect goods for damage upon receipt, and maintain organized storage areas while adhering to safety protocols and using personal protective equipment as required.

Clean, maintain, and restock bean-to-cup coffee machines and supplies across multiple locations, ensuring equipment functionality and inventory levels meet workplace needs.

Process certified mail, print shipping labels and postage, accurately weigh items for shipment, and maintain detailed records of all mailroom transactions and deliveries.

Conduct weekly paper deliveries to ten copy rooms and mailrooms, managing distribution schedules and coordinating with department contacts to fulfill supply requirements.

Respond to customer phone calls and inquiries with professionalism, providing information about mail status, delivery times, and mailroom services while resolving issues efficiently.

Operate company vehicles safely when required for deliveries or facility support tasks, following all traffic regulations and completing appropriate vehicle operation training.

Required Qualifications:

• High school diploma or equivalent credential.
• Valid driver's license with clean driving record and ability to complete vehicle operation training where applicable.
• Physical capability to lift, bend, move, and stand for extended periods while safely handling packages, pallets, and equipment throughout the workday.
• Demonstrated ability to follow written procedures and verbal instructions with strict attention to safety protocols, quality standards, and regulatory compliance (federal, state, and local).
• Strong organizational skills with proven ability to maintain accurate records, manage tracking systems, and handle multiple concurrent tasks with minimal supervision.

Preferred Qualifications:

• Previous experience in mailroom operations, warehouse environments, or facilities support roles.
• Familiarity with shipping software, tracking systems, and basic computer applications for record-keeping and label generation.
• Customer service experience with ability to communicate professionally via phone and in-person interactions.
• Knowledge of proper handling procedures for hazardous materials and safety equipment usage in workplace environments.
• Basic troubleshooting skills for office equipment maintenance and minor repairs.

Location: Onsite

Schedule: 1-Shift

Working Conditions:

This position may involve exposure to chemical and biological agents that could be hazardous to health if mishandled, including agents that may potentially affect reproductive health or fetal development. All safety procedures must be followed, and personal protective clothing/equipment will be provided and must be used as specified by company protocol.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

42,723.00 – 42,723.20 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Princeton, NJ

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.