Role Specific Information

Performs maintenance and handyman services in our Kohl's stores ensuring Company Brand Standards are maintained. Performs all work in a quality manner following all safety rules and regulations. Responsible for meeting budgets and communicating effectively with both internal and external customers.

Job Description

ACCOUNTABILITIES

GENERAL MAINTENANCE

○    Responsible for timely and accurate completion of work orders as assigned by supervisor
○    Ensures all necessary material and tools to perform daily work are available and kept in good condition (Kohl’s provides all needed tools)
○    Performs Interior Store Repair and Maintenance as assigned by Territory Facilities Manager with a focus on Door (interior and exterior) and Plumbing (faucet, toilet, hot water heater, etc.) repair
○    Performs Interior Lighting and Electrical repairs including but not limited to
lamp/ballast replacement, minor outlet repairs, once per year 90 minute emergency light testing and repairs, etc.
○    Proficient in other Interior Repair and Maintenance items including but not limited to flooring, carpet, tile, patch and paint, carpentry, laminate, wallpaper, fixture, and stroller/ cart, and cleaning equipment repairs
○    Performs exterior maintenance of building including but not limited to low elevation (can be reached with a 12ft ladder), building painting, curb/ramp painting,
power-washing, and minor Common Area Maintenance repairs of landscaping, signage, and concrete/asphalt

IDENTIFY MAINTENANCE ISSUES
Assists stores with Housekeeping problem solving with suggested solutions for Store Associate teams and Contract Cleaning providers to increase CLEAN presence in stores.

○    Communicates safety and cleanliness issues and action plans to resolve with Store Management and Territory Facilities Manager
○    Identifies Interior and Exterior maintenance issues that need resolution by exterior vendors and enters those issues into Web Based Facilities Management program for assignment and completion
○    Communicates recaps regularly to Territory Facilities Manager and/or Store and District Managers of stores visited, wins/opportunities found, as well as issues resolved on store visits.  Communication may be verbal or email

QUALIFICATIONS

REQUIRED

○    Ability to work independently without direct face to face
○    Ability to effectively communicate with multiple levels in Store organization verbally and written
○    Proficient in Microsoft Word, Excel, navigation of websites and able to utilize new computer systems, including smartphones
○    2-4 years of prior maintenance work with a strong focus in Door, Plumbing, Electrical / Lighting, and Handyman Services
○    Prior retail or office building maintenance experience
○    Familiar with General Maintenance tools and tasks

PREFERRED

Ability to repair a variety of other interior/exterior issues as assigned by Supervisor including equipment and CAM items

SPECIAL

○    Moderate lifting – 25 to 50lbs on a regular basis
○    Ability to travel up to 100% of the time with some overnight stays based on store schedule/location
○    Ability to climb/work on ladders up to 12ft in height in order to address lighting, painting, etc. issues
○    Valid driver’s license with a currently registered vehicle