Sr. Client Quality Engineer

Posted:
8/21/2024, 4:11:37 PM

Location(s):
Guangdong Province, China ⋅ Dongguan, Guangdong Province, China

Experience Level(s):
Senior

Field(s):
Data & Analytics

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Responsibilities:

  • responsible for handling customer complaints, 8D report writing.
  • use quality management tools (QC techniques, FMEA, etc.) to carry out statistical analysis and treatment of product quality problems.
  • Responsible for following up the corrective and preventive measures taken to confirm their effectiveness.
  • Implement customer complaint product quality improvement measures into the corresponding quality inspection standards.
  • responsible for collecting the company's major customer complaints, implement the improvement of the factory, and change the corresponding internal standardization operations.
  • familiar with the product quality requirements of key customers.
  • Other work arranged by superiors.

Requirements:

  • Bachelor’s degree or above, major in electronics, machinery, materials, chemical engineering, etc.
  • more than 7 years of quality management and customer complaint experience in electronics factory, semiconductor and optical communication industry.
  • familiar with ISO system, with process quality management experience; Familiar with quality statistics theory and practical application; 8D Improve reporting methods and skills.
  • office software proficiency, English CET-4 or above, excellent English writing, good oral expression skills.
  • strong ability to independently analyze problems and internal and external communication skills; Good judgment and decision-making ability, planning and execution ability; Have a good team spirit, strong sense of collective honor.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.