Salvo Health is looking for an experienced Engagement Team Supervisor to manage a team of 10+ Engagement Specialists and oversee the operations of our call center platform (Five9) and CRM (Zoho). This role is designed for a dynamic leader who is passionate about helping others while optimizing team performance. You will ensure that our Engagement Specialists are effectively engaging patients, driving quality program enrollments, and delivering exceptional service. This role is ideal for someone passionate about supporting patient growth and satisfaction, while leveraging technology to optimize healthcare engagement operations in a high-growth, mission-driven environment.
This is a fully remote position, reporting to the Sr. Director of Analytics and Growth.
Salvo believes that the most inclusive and equitable culture makes for a better business, so we welcome diverse candidates for this key role.
Salvo Health is a new approach to help millions of Americans facing chronic GI or metabolic conditions, centered on serving practices or health systems as a vendor delivering a tech-enabled platform and staff that helps providers do what they do best: care for the millions of Americans living with chronic conditions in a way that maximizes time, while still meeting the needs of patients.
Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians, psychologists, and nurses who deliver wraparound support on a multi-month journey to better health. We are the first to bring a scalable and tech-enabled, functional medicine-style approach to many of these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness.
Salvo partners with providers, payers, and patients directly to ensure everyone has access to the hands-on care they need to effectively manage their issues.
Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Forward, Brightline, Tia, and others.