Job Description
SRE Engineer contributes to the strategic objectives of the System Operations Division by providing RingCentral application services and support. Employees in this position perform day-to-day tasks for running a hybrid cloud-based environment which consists of Linux/Windows based web-application services, Authentication/DNS/NTP infrastructure, Public Cloud infrastructure, etc. SRE Engineers also investigate problems with applications and research cloud-based RingCentral solutions. SRE Engineers will perform statistical analysis of data and participate in deployment procedures.
Responsibilities
● Provide administration, update and support unique components of our platform based on Linux and
Windows OS, oriented on Web-applications and RingCentral`s custom developed platform.
● Participate in projects intended to improve infrastructure, integration of new systems and software
● Perform pre-production tests in Staging environments
● Deploy, configure, and maintain RingCentral application services
● Monitor, Plan and Execute software capacity expansions
● Respond to alerts and escalations from monitoring systems
● Solves any problems that arise in services

Qualifications & Skills
● Bachelor’s Degree in Computer Science, Information Technology or similar with 6+ years of experience at
the position of SRE, Systems Operations engineer or System administrator.
● Considerable experience with Linux systems administration
● Prior experience working in high performing and critical infrastructures.
● Remote administration of servers, network devices.
● Systems: Windows, Linux
● Networking: Load Balancers, Routers, Firewalls, VLAN, TCP/IP, VoIP, DNS, HTTP/S, NTP
● Scripting skills: Bash/Shell, Python, Batch scripts, PowerShell
● Good to have knowledge of infrastructure as Code- Terraform or Ansible.
● Experience in Incident, problem and change management.
● Experience in version control tools like GIT etc.
● Kubernetes working knowledge.
● Experience working with Public Clouds like AWS (Amazon), GCP (Google)
● Rotated 24-hour daily on-call systems support
● Track record of delivering successful solutions and collaborating with others
● Good communication skills
● Good team player

Preferred Skills:
● HTTP applications based on Nginx, Java.
● Windows Active Directory + DNS stack
● Monitoring of Distributed Systems
● Knowledge of CI/CD.

About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.

RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.