Internship Gaming Operations Executive - FanDuel

Marketing Operations Intern 1

Internship Gaming Operations

The Team

This is a key role working within the Gaming Operations team. The team is focused on the smooth operation of our Gaming products with responsibility for a wide range of areas including content management, compliance, working closely with our platform providers and regulators on their requirements, aligning with internal and external testing teams, aligning with development timelines for releases, and looking for automation opportunities and process improvements that enable us to scale without requiring additional manual processes.

Role Summary

The role will report into the Gaming Operations Team Lead. Specifically, you will perform activities across the following main areas: portal and content management, setting up new game content. The Operations Executive will work closely with technical, product management and marketing members of our organization, therefore strong communication skills are important. Tasks require a strong attention to detail and ability to work under tight deadlines.

 Key Responsibilities 

• Contribute to overall Gaming, FanDuel, and Mohegan Sun operational performance.
• Responsible for the display of all aspects of FanDuel and Mohegan Sun Gaming desktop and mobile presence. Content management of web and mobile sites; game launches, and use of specialized backend systems like Prismic (CMS), JIRA, Confluence. Maintain a consistent look and feel throughout all products. Track and report on all site metrics.
• Setting up new game content.
• Focus on getting results and problem solving daily.
• Contribute to best practices for operational execution.
• Contribute to planning excellence by providing input on what to improve and which processes to onboard as a team.

Essential Skills & Experience 

• Exceptional communication, organizational skills and problem-solving skills.
• Ability to manage multiple projects in a fast-paced, fast paced environment.
• Experience in using multiple reporting tools.
• Experience in understanding and impacting customer behaviour. 
• Analytical, familiar with interpreting data leading to valuable, actionable insights.
• Proven ability to build consensus and work effectively within a cross-departmental team. 
• High degree of resilience, perseverance, focus and commitment is essential.
• Collaboration, team spirit - works with others across the organisation to get things done.
• Stakeholder Management.
• Excellent English skills.
   

Desirable Skills & Experience 

• Experience or exposure to Marketing planning and Product planning/development or Project Management.
• Knowledge or exposure of using gaming software, Prismic (CMS), JIRA and Confluence, Microsoft Office.

Education, Qualifications & Experience 

• Recommended experience of working in e-commerce.
• Working knowledge, operational understanding and an extended experience and good understanding of internet technology and devices.
• HTML editing and Microsoft Excel is a plus.
• Fluency in English essential.

What you can expect:
•    25 days of annual leave;
•    Sharesave scheme;
•    ”Flexible Benefits” of your choice;
•    Private health insurance (includes dental insurance and health assessments);
•    Free parking;
•    Thousands of courses online through ‘Udemy';
 
Ways of working:
Flexible working is our way of working! We're a diverse workforce and therefore a 'one size fits all' approach isn't necessarily best. Whatever your personal needs may be, let's have a chat and see how we can accommodate them;
We thank all applicants for their interest, however only the suitable candidates will be contacted for an interview.

By submitting your application online, you agree that: your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record. If your application is unsuccessful, we will retain your details for a period no longer than two years, in order to consider you for prospective role within the company.