Posted:
8/20/2024, 5:00:00 PM
Location(s):
Karnataka, India
Experience Level(s):
Senior
Field(s):
Operations & Logistics
About us:
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn’t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.
Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win.
About Team:
Guest Engagement Product (GEP) is comprised of 3 Product Portfolios – Guest Data Platform (GDP), Loyalty, and Guest Messaging – which through the use of data, personalization and the Target Circle Loyalty program, enable relevant and connected experiences that make shopping easy and fun for our guests.
About the Job:
As a Sr Products Ops Manager, you will serve as a trusted advisor to the product portfolio by bringing data and insights about our users into conversations and ceremonies. You will leverage product experience to engage multiple levels of product in the creation and implementation of team routines that reflect product thinking and connection to OKRs as well as enable portfolio level intention maps that fuel collaboration across product. You will be responsible for bringing visibility to dependencies and risks across the portfolio and providing visibility of progress to our Product KPIs through metric visualization and analysis. You are accountable for collaborating broadly across our product and operations teams to improve our core competencies around strategic planning, portfolio health, and communication.
Your core responsibilities include:
Creates the portfolio-level road/intention map and drive the process to keep it up to date and accurate
Develops a communication framework for our product portfolio to provide visibility to the progress and KPIs associated to the technical investment. Includes analyzing and preparing data to inform the strategy
Owns portfolio health metrics and consults/coaches on product insights
Collects and analyses end user feedback; leverages insights to help product teams prioritize changes needed to increase adoption and end user experience
Develops and advocates for best practices in tools, processes, documentation and communication across the product teams and with stakeholders
Educates Product and Business Stakeholders on core product skills and understanding
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
About you:
Four-year degree or equivalent experience
6+ years of Product management, Product Ops, and/or equivalent domain experience
Experience working in an agile environment (e.g. user stories, iterative development, scrum teams, sprints, personas)
Strong ability to self-organize and lead through ambiguity
Ability to communicate complex concepts in easy-to-understand terminology across Sr. Leadership, Operations, Product, and Technology
Ability to influence peers, partners, and senior leaders to find common ground, push for consistency where possible and navigate competing interests. With the ability to effectively facilitate cross-functional conversations.
Change management experience and competency
Curiosity and passion for problem solving
Experience creating and delivering product tools & stakeholder materials
Useful Links:
Life at Target - https://india.target.com/
Benefits - https://india.target.com/life-at-target/workplace/benefits
Culture - https://india.target.com/life-at-target/diversity-and-inclusion
Website: https://www.target.com/
Headquarter Location: Minneapolis, Minnesota, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Public
Last Funding Type: Post-IPO Equity
Industries: Communities ⋅ E-Commerce ⋅ Retail ⋅ Shopping