Job Description:

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.

Pattern is the premier partner for global ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands—like Nestle, Sylvania, Kong, Panasonic, Sorel, Cariloha, and MegaFood—rely on Pattern's global ecommerce acceleration platform to scale their business around the world. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces®.

We need a Director of Finance Operations to join our team to assist with financial strategy on our operations team. If you’re looking for an exciting opportunity to join a dynamic, fast-paced team and make key contributions to Pattern’s success, this role could be a great fit. 

This is a full-time position and will be based in Lehi, Utah at Pattern’s global headquarters.

If you're someone who thrives on collaborating with teams across all levels of the organization to drive the financial success of the business forward, this role is for you. As a Manager, Operations Finance, you'll play a pivotal role in Pattern’s growth well beyond on our current $2B valuation and will report to the Director of Operations Finance. This is a full-time role and will work a hybrid schedule based in Lehi, Utah.

Frequently Asked Questions

What is a day in the life of a Manager, Operations Finance?

• Cross-functional collaboration: frequent partnership with operations, sales, marketing, and finance leadership to solve important business problems

• Financial Reporting: creating, improving, and presenting monthly, quarterly, and annual financial reporting packages to Pattern’s C-Suite

• Strategic Finance: complex financial and operations modeling to assist operations leadership in strategic decision-making

• New Ventures: running analysis on new 3PL business opportunities for Pattern Fulfillment, including deal review, approval, and monitoring of KPIs against targets

• Leadership: Leading and developing members of the Operations Finance team

What will I need to thrive in this role?

• Bachelor's or Master’s degree in Finance, Accounting, Supply Chain, Business, or other related field  

• 5+ years of experience of relevant experience, ideally in both finance and operations/supply chain

• Excellent analytical and financial modeling skills

• Strong communication and collaboration skills to interact with a variety of stakeholders

• Proven experience solving complex financial and operational problems related to inventory, capital expenditures, warehousing, transportation, labor planning, etc.

What does high performance look like?

• Building scalable, repeatable processes and tools to quantify and optimize the financial impact of Pattern’s operations

• Effective communication and collaboration with stakeholders, including strong executive presence

• Strong leadership, ability to influence, develop, and drive results through team members

• Ability to to manage the details of a complex issue and also take a broader view to connect the dots and understand the big picture

• Capacity to consume complex data sets and drive actionable insights

• Global mindset. Ability to work effectively with global partners to drive improved financial operational performance across the globe in Asia, Europe, Middle East, and Australia.

What does success look like in the first 30, 60, 90 days?

• In the first 30 days:

  • Familiarize yourself with all aspects of Pattern’s business with a focus on understanding the people, processes, and interdependencies between finance and operations

  • Build a strong relationship with direct reports; understand and review their work and provide direct feedback on their results

  • Make an immediate impact by forecasting and building Pattern’s operating plan for the coming year

  • Work with the sales engineering team to review new Pattern Fulfillment deals to determine profitability and monitor the financial success of existing deals

• By day 60:

  • Leverage the work of direct reports to create and present the operations monthly financial reporting package

  • Contribute to building a 5-year plan for new 3PL business ventures

  • Improve rigor of analysis and commentary on monthly inventory and Days Inventory Oustanding (DIO) reporting

  • Own analysis and make strategic recommendations related to inventory efficiency, warehouse optimization, labor planning, etc.

  • Demonstrate ability to build relationships with Pattern leadership and collaborate and connect the dots across finance, operations, and accounting

• Within the first 90 days:

  • Provide actionable suggestions on how to drive savings, improve processes, and build tools to automate and scale our work

  • Build a tool and process to effectively track and bridge Pattern inventory units ordered, received, shipped, and sold

  • Work effectively with the accounting and product management teams to implement scalable invoicing processes for new 3PL Pattern Fulfillment customers

  • Work with operations leadership to design and implement an improved tactical operational planning process that captures available capacity, product mix, labor requirements, trucking capacity, etc.

  • Assist in interviewing, hiring and onboarding a new analyst to build the strength of the operations finance team

 

What is the team like?

• You will report to the Director of Operations Finance and interface regularly with the VP of Finance, CFO, COO, and VP of Operations. You’ll also work collaboratively with the FP&A and Commercial Finance teams, as well as global finance and operations partners in Asia, Europe, and Australia. Lastly, you’ll be involved in growing and scaling the Operations Finance team to handle our rapid growth.

Sounds great! What’s the company culture?

We are looking for individuals who are:

• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.

• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

• Team of Doers- Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

• Initial phone interview with Pattern’s talent acquisition team

• Video interview with a hiring manager

• Onsite interview with a panel of department leaders

• Professional reference checks

• Executive review

• Offer

How can I stand out as an applicant?

• Be prepared to talk about professional accomplishments with specific data to quantify examples

• Be ready to talk about how you can add value and be the best addition to the team

• Focus on mentioning how you would be partner obsessed at Pattern

• Be prepared to talk about any side projects related to data and analytics

 

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include

• Unlimited PTO

• Paid Holidays

• Onsite Fitness Center

• Company Paid Life Insurance

• Casual Dress Code

• Competitive Pay

• Health, Vision, and Dental Insurance

• 401(k)

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.