Posted:
8/18/2024, 5:00:00 PM
Location(s):
New York, New York, United States ⋅ New York, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Software Engineering
Job Summary
This opportunity is at FreeWheel, a Comcast Company.Job Description
Based on the broad purview, this individual must be able to communicate technical requirements between partners, clients and internal stakeholders and offer creative solutions for any problems which may arise. They will act as an advocate for the serviceability of programmatic products internally and in-market. The candidate will engage regularly with Sales, Partnerships, Account Management, and Product Management teams.
Responsibilities:
Act as a subject matter expert for one or more FreeWheel’s partnership areas including but not limited to demand partnerships (DSP/SSPs), supply partnerships (SSPs, Exchanges) and data partnerships to build and maintain serviceable solutions
Scope and validate new partner integrations providing innovative solutions to meet the specific needs of Freewheel clients' newest and most demanding business requirements
Act as liaison and advocate between Sales, Account Management, Product Solutions, Product Management, and Engineering for providing guidance and feedback on product usage, gaps and needs
Provide trusted expertise and feedback on internal projects to improve product usage and customer service
Design and provide advanced trainings to internal teams, and occasionally to our clients and partners
Provide timely, technical support and problem resolution for escalated questions from account team, partnerships team and services team
Exercise consistent independent judgment and discretion in matters of significance.
Other duties and responsibilities as assigned.
About You:
2-5 years' experience in the online advertising/internet marketing or video/television advertising technology in a client-facing capacity
Strong technical skills and familiarity with scripted programming languages, SQL, TCP/IP communication, CURL, etc., as applicable to product area of focus
Strong client-facing communication skills, with the ability to explain product functionality, technical design and limitations at the client’s executive level as well as to developers or other client experts
Demonstrate a track record of exemplary software implementation and systems integration skills
Proven ability to drive large-scale projects with open collaboration, strong leadership and careful attention to customer requirements
Demonstrate an understanding of the value of the FreeWheel product suite and the ability to work in conjunction with the Project Management, Support Engineering and Account Management groups to devise strategies for Enterprise level solutions
Ability to evaluate customer requirements and lead in the determination of internal priorities
This position is not eligible for visa sponsorship. Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship.
Employees at all levels are expected to:
-Understand our Operating Principles; make them the guidelines for how you do your job.
-Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
-Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
-Win as a team - make big things happen by working together and being open to new ideas.
-Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
-Drive results and growth.
-Respect and promote inclusion & diversity.
-Do what's right for each other, our customers, investors and our communities.
Disclaimer:
-This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
#solutionsengineerfreewheel #freewheeloperationsjob
Compensation
Primary Location Pay Range: $80,653.43 - $120,980.14This job can be performed in New York with a Pay Range of $80,653.43 - $120,980.14Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relative Work Experience
2-5 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Website: http://corporate.comcast.com/
Headquarter Location: Philadelphia, Pennsylvania, United States
Employee Count: 10001+
Year Founded: 1963
IPO Status: Public
Last Funding Type: Grant
Industries: Internet ⋅ Telecommunications ⋅ TV ⋅ Video ⋅ Web Hosting