Job Description

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.  We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients.  As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. 

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

The Opportunity

The purpose of the Content Creator is to develop and maintain content roadmap for in‐application educational content library. Leveraging end to end content production skills, the role will execute video content strategies for Investly, including content for educational purposes within the Investly application, as well as for use in social media channels. The role has a dual reporting structure, reporting into the Investly team, but also the Corporate Affairs & Social Media teams.

What You Will Do

• Build and maintain a content library according the needs defined by the Investly marketing team and the social media team
• Develop and maintain content roadmap for in-application educational content library
• Work with subject matter experts in portfolio management, customer experience and marketing to prioritize highest impact content to educate users on investing and Investly
• Continually identify needs for new in-app content, and integrate this to the working roadmap
• Develop multi-segment content journeys targeted at specific client demographics
• Development and maintain content roadmap for social media within the Investly Content Pillars strategy
• Work with Marketing & Corporate Affairs team to develop roadmap for short-form content to be used in external channels such as social media
• Work with legal & compliance to vet and approve content roadmap for marketing and acquisition purposes
• To incorporate performance and feedback of video content in social channels to inform the roadmap
• Track and analyze performance metrics, providing insightful reports and data driven recommendations
• To script, film, direct and produce short-form video content in line with the content roadmaps
• Collaborate with Customer Experience, Marketing, Corporate Affairs, Legal & Compliance to ensure that content scripts meet both marketing & legal needs 
• To produce all aspects of video all the way up to final approval by legal & corporate affairs
• Ensure that produced content meets compliance requirements, is in line with Investly Tone, Voice & Brand Guidelines, and within Fidelity‐wide content standards and guidelines.

What We’re Looking For

• Minimum post-secondary education (3-year program) or equivalent work experience
• Degree in production, journalism, finance, or a related field is preferred
• 2+ years of relevant work experience in a similar role
• An active portfolio of self-product social media content (i.e. Instagram, Tik Tok, YouTube Shorts) will be required
• Experience working within the asset management industry or similar financial services organization within a media production environment would be an asset
• Bilingualism in English/French is an asset

Skills and Knowledge

• End to end video content production including planning, scripting, filming and editing
• Excellent communication skills, both written and oral, are required
• Understanding of digital technologies and emerging digital trends
• Skill and Presence being in social media video content
• The ability to work independently and in a self-directed manner
• Creativity in communication styles and channels
• The ability to follow defined processes when necessary
• Interpersonal and influencing skills to achieve goals in Fidelity’s collaborative environment
• Innovative thinker with a proactive approach to introducing new ideas and strategies
• Project management skills with the ability to manage and deliver results through stakeholders
• Ability to understand how to leverage data for decision making

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team